Supervisor Patient Access, Day Shift, Patient Access

Adventist HealthCare; United States; On-site; USD 64,000 - 92,000; Full time

Benefits offered by this job

Work-life balance

Parking

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability Insurance

Paid Time Off

Retirement match

Tuition Reimbursement

EAP support

Childcare subsidy

Job summary

Adventist HealthCare's White Oak Medical Center seeks an experienced Patient Access Supervisor to oversee staffing, payroll, and performance processes. The role emphasizes strong communication to drive department initiatives and achieve critical success factors within a faith-based healthcare system.

The position is full-time with daytime shifts, requiring 40 hours weekly and weekend coverage as needed. It offers comprehensive benefits and a path for professional growth within a mission-driven

Qualifications

• High School diploma or GED required
• Bachelor’s degree preferred
• Previous hospital leadership experience or equivalent preferred
• Computer experience especially with email, hospital system, Microsoft products

Responsibilities

• Supervise Patient Access including staffing, payroll, and performance processes
• Lead and organize department initiatives
• Use strong written and verbal communication to supervise staff and ensure CSFs are met

Skills

Staff supervision

Communication skills

Leadership experience

Hospital computer systems

Microsoft Office

Email proficiency

Education

High school diploma or GED

Bachelor’s degree preferred

Hospital leadership experience preferred

Tools

Email

Microsoft Windows

Hospital information systems

Job description

White Oak Medical Center seeks to hire an experienced Patient Access Supervisor who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

Responsibilities

• Be responsible for the supervision of Patient Access including but not limited to: staffing, payroll, Performance Dialogue Process, performance improvement, environment of care.
• They will Lead and organize department initiatives.
• They will use excellent written and communication skills to supervise the staff to ensure that the critical success factors are achieved.

Qualifications

• High School diploma or GED required
• Bachelor’s degree preferred
• Previous hospital leadership experience or equivalent preferred
• Computer experience especially with email, hospital system, Microsoft products

Work Schedule

Employment Type: Full-time

Hours per Week: 40 hrs/week

Typical Daily Schedule: Monday - Friday A variety of shifts starting anywhere from 8 am and ending up to 11pm. 5 days a week

Shift Type: Day Shift Weekend Requirements: Required working weekends as needed Holiday Requirements: Required/On-call/Follow company holiday calendar Shift Differential Eligible: No Pay Range: $63,510.88 - $92,090.78 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt)

Employer benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. "Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Our Mission

We extend God's care through the ministry of physical, mental and spiritual healing. Adventist HealthCare, based in Gaithersburg, MD., is a faith-based, not-for-profit organization of dedicated professionals who work together each day to improve the health and well-being of people and communities through a ministry of physical, mental and spiritual healing. Our comprehensive approach to caring for our community includes three acute-care hospitals - Shady Grove Medical Center, White Oak Medical Center and Fort Washington Medical Center - as well as two Physical Rehabilitation hospitals, Outpatient centers, Imaging Centers, Urgent Cares, Home Care Services, Employer Health Programs and Physician Networks. We are nationally recognized and honored especially for our Cardiac, OB, Cancer, Stroke, Orthopedic, Rehabilitation and Mental Health services. Consider joining our team of over 6,000 employees and become part of one of the longest serving healthcare systems in the Washington, D.C., area that has a long-standing tradition as the largest provider of charity care and community benefit in Montgomery County.

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