Supervisor Patient Access, Day Shift, Patient Access

Adventist HealthCare; Silver Spring (MD); On-site; USD 64,000 - 92,000; Full time

Benefits offered by this job

Work life balance

Employee parking

Medical coverage

Disability & Life Insurance

Paid Time Off

Retirement plan

Tuition Reimbursement

Employee Assistance Program

Childcare subsidy

Job summary

Adventist HealthCare's White Oak Medical Center in Maryland seeks an experienced Patient Access Supervisor to oversee staffing, payroll, and performance improvement for the patient access team.

The role requires strong leadership, excellent written and verbal communication, and a dedication to our faith-based mission. This full-time, 40-hour per week position includes day shifts, weekend work as needed, and a comprehensive benefits package.

Qualifications

• High School diploma or GED required.
• Bachelor’s degree preferred.
• Previous hospital leadership experience or equivalent preferred.
• Computer experience especially with email, hospital system, Microsoft products.

Responsibilities

• Supervise patient access including staffing, payroll, Performance Dialogue Process, and performance improvement.
• Lead and organize department initiatives.
• Use excellent written and communication skills to supervise staff and achieve critical success factors.

Skills

Staff supervision

Leadership

Communication skills

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Microsoft 365

Hospital information system

Job description

White Oak Medical Center seeks to hire an experienced Patient Access Supervisor who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Patient Access Supervisor, you will:

• Be responsible for the supervision of Patient Access including but not limited to: staffing, payroll, Performance Dialogue Process, performance improvement, environment of care.
• They will Lead and organize department initiatives.
• They will use excellent written and communication skills to supervise the staff to ensure that the critical success factors are achieved.

Qualifications include:

• High School diploma or GED required
• Bachelor’s degree preferred
• Previous hospital leadership experience or equivalent preferred
• Computer experience especially with email, hospital system, Microsoft products

Work Schedule:

• Employment Type: Full-time

• Hours per Week: 40 hrs/week

• Typical Daily Schedule: Monday - Friday A variety of shifts starting anywhere from 8 am and ending up to 11pm. 5 days a week

• Shift Type: Day Shift

• Weekend Requirements: Required working weekends as needed

• Holiday Requirements: Required/On-call/Follow company holiday calendar

• Shift Differential Eligible: No

Pay Range:

$63,510.88 - $92,090.78

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. (“Nicotine products” include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.