Supervisor, Patient Access

Trinity Health; Plymouth (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Daily Pay

Benefits first day of employment

Retirement with employer match

Generous PTO

Tuition reimbursement

Job summary

Saint Joseph Health System is seeking a Patient Access Supervisor to oversee 24-hour operations, ensuring accurate registration, compliant encounters, and proper benefit verification.

The role requires a high school diploma, 2–3 years in Pre-service/Patient Access with leadership duties, and certification in HFMA CRCR, NAHAM CHAA/CHAM within one year of hire. Daily Pay and strong benefits are offered.

Qualifications

• High school diploma or equivalent.
• 2–3 years experience in Pre-service or Patient Access operations with supervisory responsibilities.
• National HFMA CRCR, NAHAM CHAA &/or NAHAM CHAM certification required within one year of hire.

Responsibilities

• Supervises the 24-hour, daily operations of Patient Access.
• Coordinates and monitors staff services at all points of Patient Access.
• Ensures proper billing and demographic data collection for patient registration; verifies third-party benefits and pre-certifications.

Skills

Supervisory experience

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift Description:

Why Saint Joseph Health System?

Saint Joseph Health System is a not-for-profit, multi-hospital health system located in North Central Indiana.

What we offer:

• ***Daily Pay***
• Benefits first day of employment (including: medical, dental, vision, PTO, life, STD/LTD)
• Retirement savings account with employer match
• Generous paid time off programs
• Employee referral incentive program
• Tuition/professional development reimbursement
• State of the art equipment
• Supportive team approach

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

JOB SUMMARY

Supervises the 24-hour, daily operations of Patient Access at Saint Joseph Health System (SJHS) including coordinating and monitoring staff services at all points of Patient Access. Ensures encounters are in compliance with all legal and regulatory requirements, organizational policies and procedures. Ensures accurate billing and demographic information are obtained to effectively register all patients entering SJHS. Ensures third party benefit verification, prior authorizations are obtained, valid physician orders are obtained and facilitates obtaining pre-certification for all patients. Mentors less seasoned colleagues to ensure adequate staffing at all times in Patient Registration.

What You'll Need:

Education: High school diploma or equivalent.
Experience: Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory orlead responsibilities.
Certifications: Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year ofhire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.