Supervisor Patient Access

AECOM; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

AECOM is seeking a Pre-Access Supervisor who will oversee daily operations within the Pre-Access Service Center. This role includes ensuring high-quality standards in patient care, managing staff, and collaborating across the organization to meet departmental goals. Candidates should have strong leadership and patient access experience.

Benefits

Generous benefits package

Wellness programs

Qualifications

• High school diploma required; associates degree preferred.
• Previous experience with Epic is preferred.
• At least three years of work experience in Patient Access required.

Responsibilities

• Oversee day-to-day functions of the assigned Patient Access department.
• Monitor department specific workqueues to ensure timely delivery.
• Assign daily work schedules and approve timecards.

Skills

Leadership

Revenue Cycle knowledge

Coaching

Basic computer skills

Problem solving

Insurance benefits

Customer service

Education

High school diploma or equivalent

Associates degree or higher

Previous experience with Epic

Job description

**Job Description:**

A Pre-Access Supervisor is responsible for supervising the daily activities of their assigned team within the Pre-Access Service Center (PASC). This role is responsible for implementing and enforcing department level policies and quality standards. They oversee department functions to ensure high quality standards are met with regards to servicing the needs of patients, physicians, regulatory agencies, and caresite departments.

The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington

**Essential Functions**

+ Oversee day-to-day functions of the assigned Patient Access department.

+ Monitor department specific workqueues and workflows to ensure timely delivery of outcomes.

+ Collaborate with leaders throughout the organization to provide world-class care for patients.

+ Provides input for hiring, training, coaching, and disciplinary processes for employees.

+ Promotes the mission, vision, and values of Intermountain Health and abides by service behavior standards

+ Assign daily work schedules and approve timecards.

+ Performs front-line staff duties as required.

+ Performs other duties as assigned.

**Skills**

+ Leadership

+ Revenue Cycle knowledge

+ Coaching

+ Basic computer skills

+ Problem solving

+ Insurance benefits

+ Customer service

**Physical Requirements:**

**Qualifications**

+ High school diploma or equivalent is required.

+ Associates degree or higher is preferred.

+ Previous experience with Epic is preferred.

+ At least three years of work experience in Patient Access is required.

+ Demonstrated ability to work in a fast-paced, goal-oriented environment.

**Physical Requirements**

+ Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

**Location:**

Peaks Regional Office

**Work City:**

Broomfield

**Work State:**

Colorado

**Scheduled Weekly Hours:**

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$24.84 - $38.26

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.