Supervisor, Outside Sales

Spectrum; Carrollton (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Supervisor in Texas to lead a field sales team, drive targets and expand the customer base. You will oversee staffing, coaching and performance, ensuring readiness and accountability.

The role requires travel across territories, outdoor work, and strong communication skills to collaborate with cross-functional teams and maintain up-to-date product knowledge. A bachelor’s degree and 2+ years outside sales experience are required.

Qualifications

• Bachelor's degree in business or marketing or equivalent work experience.
• 2+ years of outside sales or related work experience.
• Ability to read, write, speak and understand English.
• Willingness to conduct door-to-door sales in local communities for extended periods.

Responsibilities

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base.
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness.
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback.
• Assess training needs, identify knowledge gaps and implement development plans for Residential Connectivity Sales Specialists.
• Collaborate with cross-functional teams and departments to accomplish objectives and support business decisions.
• Oversee payroll approval and commission payments for accuracy and timeliness.
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity.

Skills

Communication

Interpersonal skills

Organizational skills

English proficiency

Sales proficiency

Driving

Outdoor work

Documentation

Education

Bachelor's degree in business or marketing or equivalent work experience

Job description

How You'll Make an Impact

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback
• Assess training needs, identify knowledge gaps and implement development plans for Residential Connectivity Sales Specialists
• Collaborate with cross-functional teams and departments to accomplish objectives and support business decisions
• Oversee payroll approval and commission payments for accuracy and timeliness
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity

Working Conditions

• Field and office environment with significant time spent outside
• Exposure to various weather conditions throughout the year
• Travel required between assigned territories and company facilities

What You'll Bring to Spectrum

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Required Qualifications

Education

• Bachelor's degree in business or marketing or equivalent work experience

Experience

• 2+ years of outside sales or related work experience

Skills

• Ability to read, write, speak and understand English
• Excellent communication, interpersonal and organizational abilities
• Strong technical and computer proficiency
• Capability to travel using a reliable personal vehicle, including in adverse weather conditions
• Comfortable working outdoors for extended periods
• Familiarity with operating systems, consumer and commercial communications devices and software applications
• Willingness to work evenings and weekends as needed
• Accurate documentation skills
• Valid driver's license, satisfactory driving record and auto insurance
• Capability to lift and transport 10-20 pounds
• Ability to adjust focus and maintain close and peripheral vision
• Willingness to conduct door-to-door sales in local communities for extended periods

Preferred Qualifications

Experience

• 0.5+ years of sales supervisory experience

Skills

• Understanding of direct sales practices
• Experience in consumer education regarding products and services
• Knowledge of cable or telecommunications services

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Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.