Supervisor, Outside Sales

Charter Communications; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Charter Communications in Austin seeks a results-driven leader to guide a residential connectivity sales team. You will supervise day-to-day operations, drive targets, and grow our customer base.

This role requires hiring, training, coaching, and performance feedback, plus collaboration with cross-functional teams to support business decisions and ensure payroll accuracy. Travel between territories is required.

Qualifications

• Bachelor's degree in business or marketing or equivalent work experience.
• 2+ years of outside sales or related work experience.

Responsibilities

• Supervise daily operations of a residential sales team to achieve targets and grow customer base.
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback
• Oversee payroll approval and commission payments for accuracy and timeliness
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity
• Collaborate with cross-functional teams and departments to accomplish objectives and support business decisions

Skills

English fluency

Communication

Interpersonal skills

Organizational skills

Technical proficiency

Driving

Outdoor sales

Documentation

Education

Bachelor's degree in business/marketing

Tools

CRM software

Computer proficiency

Microsoft Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to lead a high-performing sales team that brings top-tier connectivity solutions to customers' homes? At Spectrum, you'll guide and inspire a dedicated group while driving results that shape the future of residential connectivity. This role is your opportunity to foster growth in others and create measurable impact for our customers and business.

How You'll Make an Impact

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback
• Assess training needs,identifyknowledgegapsand implement development plans for
• Residential Connectivity Sales Specialists
• Collaborate with cross-functional teams and departments toaccomplishobjectivesand support business decisions
• Oversee payroll approval and commission payments for accuracy and timeliness
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity

Working Conditions

• Field and office environment withsignificant timespent outside
• Exposure to various weather conditions throughout the year
• Travel required between assigned territories and company facilities

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in business or marketing or equivalent work experience

Experience

• 2+ years of outside sales or related work experience

Skills

• Ability to read, write,speakand understand English
• Excellent communication, interpersonal and organizational abilities
• Strong technical and computerproficiency
• Capability to travel using a reliable personal vehicle, including in adverse weather conditions
• Comfortable working outdoors for extended periods
• Familiarity with operating systems, consumer and commercial communications devices and software applications
• Willingness to work evenings and weekends as needed
• Accurate documentation skills
• Valid driver's license, satisfactory drivingrecordand auto insurance
• Capability to lift and transport 10-20 pounds
• Ability to adjust focus andmaintainclose and peripheral vision
• Willingness to conduct door-to-door sales in local communities for extended periods

Preferred Qualifications

Experience

• 0.5+ years of sales supervisory experience

Skills

• Understanding of direct sales practices
• Experience in consumer educationregardingproducts and services
• Knowledge of cable or telecommunications services

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.