Supervisor Order Fulfillment 2nd Shift (Monday - Friday, 1:30pm - 12am)

Lane Automotive; Watervliet Township (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Lane Automotive Inc. is seeking an Order Fulfillment Supervisor to lead the outbound shipments process. This role ensures drop, induction, pick, pack, and ship activities align with ship times and customer requirements.

It requires directing a team, coordinating cross-functional work, and maintaining safety and accuracy standards. The ideal candidate will have strong leadership experience, 5+ years in inventory or related roles, and proficiency in communication and data interpretation to support

Qualifications

• Leadership experience in a supervisory role preferred.
• 5+ years of inventory or related experience required.
• Previous leadership experience required.

Responsibilities

• Direct and supervise Order Fulfillment Team Members.
• Manage attendance, safety, accuracy and productivity with the team.
• Coordinate outbound shipments and ensure they meet ship times and customer requirements.
• Mentor and train new and current team members on processes and changes.
• Balance staffing across departments to prioritize tasks.

Skills

Leadership

Inventory management

MS Office

Communication

Data interpretation

Team supervision

Job description

Hours: 2nd Shift (approximately 1:30pm - 12am) Monday - Friday (8pm end time on Fridays).

Reports to: Order Fulfillment Manager

Position Summary:

The Order Fulfillment Supervisor is responsible for providing direction to Order Fulfillment Team Members. This role works cross functionally with the entire organization to ensure all Outbound shipments are dropped, inducted, picked, packed, and shipped in accordance to ship times, cut times, and customer requirements.

Supervisory Responsibilities:

The position supervises others and requires accountability for direct reports.

Key Responsibilities:

• Manage Attendance, Safety, Accuracy & Productivity (ASAP) with team and individuals.
• Conduct employee performance evaluations, issues disciplinary action, and consistently enforce company policies as outlined in the employee handbook.
• Work cross-functionally with departments to allocate and balance staff to ensure proper task prioritization.
• Provide mentoring and coordinate training of new and current Team Members on proper process/procedures and associated changes.
• Coordinate all outbound shipments.
• Oversee the daily work balance of orders within the pick module, packing, put wall, and dock.
• Ensure orders are dropping correctly and follow up on problem orders.
• Assist with talent and workforce planning.
• Work in a team environment.
• Promote and maintain a clean and safe work environment by complying with procedures, policies, training, and regulations.
• Ensure established policies and procedures are followed.
• Participate in continuous improvement project team activities.
• Partake in overall housekeeping of distribution center including cleaning, organizing, dusting, sweeping, etc.
• Other duties as assigned.

Education/Experience/Qualifications:

• Demonstrated leadership activity in similar roles or organization, preferred.
• 5+ years of inventory or related experience, required.
• Previous leadership experience, required.

Skills & Abilities:

• Ability to perceive, use, understand, manage, and handle emotions.
• Ability to understand own thoughts, feelings, and actions; and how they influence own behavior and impact others.
• Proficient with Microsoft Office Suite and other job-related equipment and software.
• Ability to communicate effectively (clear and concise) through writing, speaking, active listening, and presentation. Excellent verbal and written communication skills.
• Must approach conflicts with vendors, customers, and colleagues in a constructive manner.
• Ability to read, analyze, and interpret data.
• Strong quantitative and analytical skills.
• Excellent organization skills and detail-oriented with exceptional critical thinking, multi-tasking, and problem-solving abilities.
• Ability to work both independently, within a team, and cross-functionally with other departments/stakeholders.
• Ability to work with minimum supervision/guidance and must be self-directed.
• Excellent problem-solving skills and sound judgment.
• Ability to develop and foster business relationships.
• Willing to participate in Company designated training.
• Must have knowledge of and comply with the policies and procedures contained in the company handbook.
• Must be able to maintain confidentiality.
• Must be able to practice safe work habits.

Physical Demands:

This is an office type position and a general warehouse position that requires sitting, standing, walking, stooping, kneeling, and use of hands continuously for eight hours. This position requires lifting/moving up to 50 pounds and occasionally with assistance lifting/moving up to 100 pounds. This position requires extended amounts of time walking and climbing stairs. This position requires frequent work time beyond an eight-hour shift/40-hour week including shift rotation and weekends. This position requires the operation of basic office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values, standards, and policies, specifically our code of ethics and business conduct. Additionally, every coworker has the responsibility to ask questions when they are unsure of what those values, standards, and policies require and to act if they believe someone else is not acting consistently with those values, standards, and policies.

The information in this job description is intended to convey the key responsibilities and requirements. It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. Responsibilities are subject to change.

At Lane Automotive, we recognize our ultimate success depends on our talented and dedicated workforce. We value the contribution each Team Member makes to our Vision "To deliver the best customer experience in every market we serve." We expect Team Members to practice values in all decisions and lead the values by action and example.

Integrity: Be genuine, always do what's right even when no one is looking

Passion: A strong feeling of excitement

Innovation: Never satisfied with the status quo

Respect: Consideration for everyone, in everything we do

Accountability: Take ownership

Lane Automotive welcomes diversity. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.