Supervisor, Order Fulfillment

WSA – Wonderful Sound for All; Hauppauge (NY); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

WSA – Wonderful Sound for All, a leader in the hearing aid industry, is seeking a dedicated individual to oversee the end-to-end order fulfillment cycle and lead a diverse team. If you have experience in warehousing and leadership, this role provides the opportunity to make an impact in a supportive environment.

Join us in our mission to bring back hearing for millions and enjoy a dynamic workplace where your contributions are valued.

Qualifications

• 1–3 years of experience in warehousing, distribution, shipping, or supply chain.
• At least 1 year in a lead or supervisory role.
• Strong ability to lead and motivate a diverse team.

Responsabilités

• Oversee the end-to-end order fulfillment cycle.
• Train and evaluate fulfillment staff.
• Perform quality control audits to ensure packaging accuracy.

Connaissances

Leadership

Conflict resolution

Technical proficiency in DG shipping & CTPAT

Description du poste

WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.

Essential Duties And Responsibilities

• Daily Operations: Oversee the end-to-end order fulfillment cycle (picking, packing, and shipping)
• Team Leadership: Train, schedule, and evaluate fulfillment staff. Monitor team productivity and provide coaching to improve performance.
• Quality Control (QC): Perform spot checks and routine audits to ensure orders are packaged correctly and free of defects.

Requirements

• Experience: Typically 1–3+ years of experience in warehousing, distribution, shipping or supply chain, with at least 1 year in a lead or supervisory role.
• Leadership Skills: Strong ability to lead, motivate, and resolve conflicts within a diverse team.
• Technical Proficiency: Experience with DG shipping & CTPAT preferred.

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.