Supervisor, Operations Support Engineering

InvestedintheMission; Longmont (CO); On-site; USD 93,000 - 135,696; Full time

Benefits offered by this job

401k match

Mental health resources

Student loan repayment

Adoption reimbursement

Pet insurance

Job summary

Vantor in Longmont, Colorado is seeking a Manager, Operations Support Engineering to lead a 24x7 Mission Operations team overseeing spacecraft operations support engineers. You will drive personnel leadership, readiness, operational execution, training, anomaly response, and continuous improvement to enable mission success.

Required is U.S. citizenship with active Secret clearance and ability to obtain TS/SCI clearance, plus a bachelor's degree and 2+ years in mission operations and leadership.

Qualifications

• U.S. Citizen with active Secret clearance and ability to obtain TS/SCI clearance.
• Bachelor’s degree in Engineering, Aerospace, CS, Business, or related field; four additional years can substitute for a degree.
• 2+ years in mission operations or related technical environment.
• 2+ years of leadership supervising/coordinating technical professionals.
• On-site work in Longmont, CO for 24x7 operations, including outside regular hours.
• Excellent verbal and written communication.

Responsibilities

• Lead a team of Spacecraft Operations Support Engineers.
• Supervise daily 24x7 mission operations.
• Manage scheduling, timecards, leave, and staffing readiness.
• Set team priorities, goals, and training objectives.
• Ensure certifications and proficiency standards are maintained.
• Coordinate with engineering and SMEs for training and improvements.
• Monitor performance and identify efficiency improvements.
• Conduct interviews, onboarding, coaching, and evaluations.

Skills

Security clearance TS/SCI

US Citizenship

Leadership experience

Mission operations

On-site Colorado

Excellent communication

Education

Bachelor's degree in Engineering, Aerospace, Computer Science, Business Administration, or related field

Job description

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.

To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.

Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

We’re hiring a Manager, Operations Support Engineering to join our Mission Operations team in Longmont, Colorado. In this role, you will lead a team of Spacecraft Operations Support Engineers responsible for sustaining mission-critical operations in a 24x7 environment. You’ll oversee personnel leadership, workforce readiness, operational execution, training, anomaly response coordination, and continuous improvement activities that enable mission success.

Responsibilities

• Lead a team of Spacecraft Operations Support Engineers supporting Vantor’s Mission Operations function.
• Supervise daily operational support activities in a 24x7 mission environment.
• Manage workforce scheduling, shift coverage, timecard approval, leave coordination, and staffing readiness for assigned personnel.
• Establish team priorities, performance expectations, training objectives, and operational goals aligned with organizational requirements.
• Ensure personnel maintain required certifications, qualifications, and operational proficiency standards.
• Partner with adjacent technical resources and subject matter experts to support training, anomaly resolution, readiness activities, and operational improvements.
• Coordinate operational issue resolution and anomaly response activities across Operations, Engineering, and other stakeholders.
• Monitor team performance and operational metrics while identifying opportunities to improve process efficiency and operational effectiveness.
• Conduct interviews, onboarding, training, coaching, performance evaluations, recognition activities, and employee development planning.

Minimum Qualifications

• Must be a U.S. Citizen with an active Secret security clearance and the ability to obtain and maintain a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
• Bachelor’s degree in Engineering, Aerospace, Computer Science, Business Administration, or a related field. Four additional years of relevant experience may be substituted for a degree.
• 2+ years of experience in mission operations or a related technical operational environment.
• 2+ years of leadership experience supervising, leading, or coordinating technical professionals in an operational environment.
• Ability to work on‑site in Longmont, Colorado supporting mission‑critical 24x7 operations, including time‑sensitive requirements, incident response, anomaly resolution, and support outside of regular business hours, as required.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance.
• Experience with satellite operations, aerospace operations, ground systems, mission operations, or space systems support.
• Experience supporting classified operations within secure or controlled environments.
• Demonstrated ability to remain calm and decisive in stressful, time‑sensitive, or mission‑impacting situations.
• Demonstrated ability to build high‑performing teams, develop personnel, and foster a culture of accountability and operational excellence.

Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate’s experience, expertise, and alignment with the role.

The base pay for this position within Colorado is: $93,000.00 – $123,360.00 – $135,696.00 annually.

For all other states, we use geographic cost of labor as an input to develop market‑driven ranges for our roles, and as such, each location where we hire may have a different range.

Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life.

Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions.

The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.

The date of posting can be found on Vantor's Career page at the top of each job posting.

EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.