Supervisor - Operations - Small Parcel - 11am - 8pm

Wesco; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Wesco in Reno, NV is seeking a Supervisor - Operations to oversee warehouse departments including receiving, picking, packing, shipping, and related activities. Responsibilities include coaching associates, ensuring safety compliance, and driving process improvements.

The role requires at least 3 years in warehouse operations with leadership experience, strong communication, and a forklift capability. This is a full-time on-site position with emphasis on meeting customer requirements and

Qualifications

• Experience leading warehouse associates and supervising multiple departments.
• Strong communication and interpersonal skills.
• Knowledge of inventory control processes.
• Able to train and coach associates.

Responsibilities

• Coordinate employee work assignments to meet inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, accuracy, and related metrics; take corrective actions.
• Ensure procedures are observed and enforced.
• Maintain time, attendance and performance records.
• Develop and document warehouse processes and training.
• Establish performance standards for pick, pack, ship, and equipment.

Skills

Leadership

Communication

Time management

Attention to detail

Teamwork

Problem solving

Education

High School Diploma or Equivalent

Tools

Forklift operation

Job description

As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Qualifications

• High School Degree or Equivalent required
• Fork Lift Certification preferred
• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Ability to operate a forklift or have the ability to obtain a forklift certification
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction or mechanical products
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Attention to detail
• Ability to learn and use business planning systems
• Resolve problems in a timely manner under stressful situations
• Comfortable working in a team environment
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs

Physical Expectations

• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping.
• Employee required to climb ladders.
• Employee required to use hand tools.
• Employee uses heavy machinery (e.g., forklift, etc.).