Supervisor Operations NE

Global Medical Response; Mesa (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Paid time off

Job summary

Global Medical Response seeks an immediately available Special Events Supervisor to lead operations at various event sites. The role requires coordinating staff, managing equipment, and ensuring exceptional customer service in fast-paced environments.

You will oversee logistics, assist in staffing decisions, and resolve issues to ensure event success while maintaining safety and compliance with company policies and client agreements.

Qualifications

• High school diploma or GED required.
• Minimum 18 years of age.
• Previous supervisory/training experience preferred.
• Arizona EMT or Paramedic certification or reciprocity via transfer.

Responsibilities

• Oversee event operations and equipment at multiple locations.
• Assist with scheduling and staffing for events.
• Resolve issues and inquiries to maintain smooth event flow.
• Move supplies and equipment between venues, including towing trailers.
• Maintain relationships with customers and internal/external stakeholders.
• Prepare monthly reports related to customer criteria and event outcomes.
• Ensure compliance with GMR policies and department procedures.

Skills

Supervisory experience

Staff scheduling

Leadership

Customer service

Education

High school diploma or GED

Job description

IMMEDIATELY HIRING! Special Events Supervisor

We're hiring a Special events supervisor who will oversee operations within the special events department while at various events. In addition, the Special Events Lead will act as an extension of the Special Events Manager by scheduling and staffing employees for events, ensuring customer service, providing event management, and resolving issues.

Responsibilities:

• Oversee and maintain event equipment and supplies.
• Assist with scheduling and staffing.
• Assist operations in resolving issues and inquiries.
• Movement of supplies and equipment to and from event locations, including towing trailers
• Frequent movement and lifting of items over 25 lbs.
• Occasional work within weather elements to include but not limited to heat, cold, rain, etc.
• Develop and coordinate teamwork between events staff and operations staff.
• Communicate with customers and maintain company integrity.
• Maintains relationships with both internal and external stakeholders.
• May be required to fill vacant spaces to complete staffing requirements.
• Responsible for the retention or current accounts and the development of new sales activities
• Maintains a relationship with current customers to provide closed-loop communication.
• Prepares monthly reports related to a specific set of criteria amongst customers.
• May gather information related to competition and have a thorough understanding of competitors.
• Understand GMR's requirements and responsibilities as related to CON's and other agreements.
• Must be able to meet tight deadlines.
• May be required to work some nights, weekends, and holidays.
• Assist with employee questions and guidance.
• Assist in driving performance management.
• Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.
• Responsible for compliance with and enforcement of company and/or department policies and procedures
• Assist with QA/QI of Special Event Documentation Minimum
• Mentor employees
• Assign personnel various tasks.

Required Qualifications:

• High school diploma or GED.
• Minimum of 18 years of age.
• Previous supervisory / training experience preferred
• Arizona certified as EMT or Paramedic or obtain immediately with reciprocity.
• FEMA 100, 200, 700, and 800

Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an equal opportunity employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers sitebenefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.

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