Supervisor, Operations I - ABF Freight

ArcBest; Sioux Falls (SD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Health, dental, and vision benefits

401K participation

Vacation eligibility in first year

Job summary

ABF Freight®, an ArcBest® company, seeks a Supervisor, Operations I to oversee daily Service Center operations, ensuring work follows company procedures, standards, and specifications. This hands-on leader coordinates loading/unloading activities and promotes safety and productivity.

You will supervise employees, mentor staff, and partner with carriers to meet service targets, while maintaining a safe, compliant, and collaborative work environment in varying weather and indoor/outdoor conditions.

Responsibilities

• Plan, supervise, and control resources for loading/unloading of freight on assigned shifts.
• Coordinate with employees to ensure clear direction and monitor performance.
• Maintain load plans and balance for safe vehicle operation.
• Assign tasks to workers according to unloading/loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations as needed.
• Give positive and constructive feedback to employees.
• Foster relationships with business partners to meet service standards.
• Ensure a clean, safe working environment for personnel and visiting customers.
• Promote safe handling and storage of hazardous materials.
• Maintain a positive attitude in a high‑intensity environment.
• Work in a team setting to achieve department goals.
• Support values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Undertake other duties and projects as assigned.

Job description

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands‑on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Plan, supervise, and control available resources associated with the timely, damage‑free, and safe loading/unloading of freight on assigned shifts.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Assign job tasks to all workers according to unloading and loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Provide positive and constructive feedback to employees.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Maintain a positive attitude in a highly intense environment.
• Work in a team setting to accomplish department goals.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Other duties and projects, as assigned.

Requirements

• Competitive Wages
• Excellent health, dental, and vision benefits
• Opportunity to participate in a company sponsored 401K
• Vacation eligibility during the first year!

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less‑than‑truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best‑in‑class LTL transportation for companies of all sizes and industries. We're driven for excellence.