Supervisor, Operations I - ABF Freight

ABF Freight; Plainfield (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Excellent health, dental, and vision benefits

Company-sponsored 401(k)

Vacation eligibility during the first year

Job summary

A leading freight company is seeking a Supervisor, Operations I to oversee daily operations at their Service Center in Connecticut. The role involves assigning tasks, ensuring operational efficiency, and maintaining a safe working environment. Ideal candidates will have leadership experience and strong communication skills. Competitive wages and benefits including health, dental, and vision plans are offered. This position supports a culture of safety and productivity, adapting to varied shifts including days, nights, and weekends.

Qualifications

• 2 years leadership experience preferred.
• Transportation experience preferred.
• General computer knowledge preferred.

Responsibilities

• Oversee daily operations of a Service Center.
• Assign job tasks to all workers according to schedules.
• Foster a culture of safety and productivity.

Skills

Excellent communication skills

Leadership

Conflict resolution skills

Organizational skills

Time-management skills

Decision making

Critical thinking

Initiative

Education

High School Diploma / GED (preferred)

Bachelor's degree (preferred)

Job description

Join to apply for the Supervisor, Operations I - ABF Freight role at ABF Freight

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved company procedures, standards, and specifications. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands‑on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. The role includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Other duties and projects, as assigned.
• Assign job tasks to all workers according to unloading and loading schedules.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Provide positive and constructive feedback to employees.
• Maintain a positive attitude in a highly intense environment.
• Plan, supervise, and control available resources associated with the timely, damage‑free, and safe loading/unloading of freight on assigned shifts.
• Support our values‑driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Work in a team setting to accomplish department goals.
• Foster safe handling, loading, unloading, and storage of hazardous materials.

Requirements

• High School Diploma / GED, preferred.
• Bachelor’s degree preferred but not required; experience may be used in place of education.
• 2 years leadership experience, preferred.
• Transportation experience preferred but not required.
• General computer knowledge, preferred.
• General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred.
• Excellent communication, leadership, and conflict resolution skills, required.
• Ability to identify and resolve issues efficiently, as well as strong organizational and time‑management skills, preferred.
• Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Ability to work the required hours is a minimum requirement.
• This position is in a dock environment with exposure to varied weather conditions and noise.
• Decision Making and Critical Thinking.
• Initiative.
• Managing Multiple Priorities.
• Process Management.
• Service Center Operation and Maintenance.
• Transportation Safety.
• Taking Ownership.
• Results Orientation.

Benefits

• Competitive wages.
• Excellent health, dental, and vision benefits.
• Opportunity to participate in a company‑sponsored 401(k).
• Vacation eligibility during the first year!

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less‑than‑truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety, and customer service, ABF offers best‑in‑class LTL transportation for companies of all sizes and industries. We’re driven for excellence.