Supervisor, Operations

ID Logistics US; White Haven (Luzerne County); On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

PTO (paid time off)

Sick time

Corporate holidays

Medical, dental and vision insurance

401(k) matching

Job summary

ID Logistics US is seeking an Operations Supervisor to lead warehouse teams on-site, assign tasks, monitor performance, and report to management. The role emphasizes safety, process improvement, and coaching to maintain quality and efficiency.

The position requires a high school diploma or GED with some college, 2+ years of supervisory warehousing experience, and strong communication skills. On-site work with a comprehensive benefits package awaits.

Qualifications

• High school diploma or GED with some college study required.
• 2+ years experience in a warehouse supervisor role.
• Strong oral and written communication skills.

Responsibilities

• Promote a safe environment for the customer's product, associates, and temporary workers.
• Follow established procedures for verification of shipments, handling, and disposition of materials, and keeping inventory current.
• Provide 100% customer satisfaction.
• Build a positive teamwork environment by listening and communicating with all associates.
• Help maintain attendance and tardiness records.
• Monitor daily safety compliance and investigate accidents, reporting findings.
• Provide on-the-job coaching and training to maintain associate skills.
• Coordinate vacations, payroll, and time sheets for associates and temporary workers, and address concerns.
• Oversee more than 1 associate.
• Maintain GMP for food-grade warehouse.

Skills

Team leadership

Communication

Safety awareness

Education

GED

Bachelor's degree (preferred)

Tools

MS Office

Job description

About Us

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Job Description

Position Overview

The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and efficiency by improving processes, setting team targets, and acting as a link between employees and upper management. Supervisors are also responsible for coaching and resolving issues.

Work Location

This is an on-site role

Work Schedule

This position offers a set schedule; however, candidates must have open availability and be able to work any shift, including days, evenings, weekends, and holidays as needed

Compensation/Benefits

Attractive annual salary of $63,000-$85,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Key Responsibilities

• Promote a safe environment for the customer's product, associates, and temporary workers.
• Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
• Provides 100% customer satisfaction.
• Builds a positive teamwork environment by listening and communicating with all associates.
• Helps maintain attendance and tardiness records.
• Monitors daily compliance with safety procedures.
• Investigates accidents and prepares reports.
• Provides on-the-job coaching and training needed to ensure associate skills are maintained at desired levels.
• Helps coordinate vacations, payroll, and time sheets for associates and temporary workers, complaints and associate concerns productivity and quality of work.
• Oversee > associates.
• Maintain proper Good Manufacturing Practices (GMP) for food grade warehouse.

Requirements

Minimum Requirements

• High school diploma or general education degree (GED) with some college level study is required.
• 2+ years experience in a supervisor warehousing role.
• Strong oral and written communication skills.

Preferred Qualifications

• Bachelor's degree strongly preferred.
• Microsoft Office Suites experience; or equivalent combination of education and experience is preferred.
• Lean six sigma experience a plus
• Inventory experience a plus
• Third Party Logistics (3PL) experience a plus