Supervisor, Operations

Saks Fifth Avenue Llc; Stati Uniti; In loco; USD 51.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Critical illness

Hospital and accident insurance

Descrizione del lavoro

Exemplar Luxury Group is seeking a Supervisor, Operations to oversee department associates and optimize workload across distribution channels. You will recruit, interview and hire, coach staff, maintain productivity, and ensure safety standards. This role offers growth opportunities within the luxury retail logistics network.

The position emphasizes attention to detail, independent work, and strong communication as you manage daily workflows and coordinate with other departments to meet goals.

Competenze

• Bachelor’s degree or 2+ years related experience; or the equivalent combination.
• Experience in supervising; hiring and coaching.
• Ability to maintain productivity and monitor attendance.
• Strong communication and organizational skills.

Mansioni

• Review quality performance scores and coach associates as needed.
• Update department workload boards and adjust resources as needed.
• Recruit, interview and hire associates.
• Maintain daily productivity and monitor attendance.
• Provide training to improve accuracy and efficiency.
• Be proactive in cross training and record skills for each associate.
• Plan daily workflow, assignments and priorities.
• Coordinate flow with other departments to meet distribution goals.
• Maintain communication with manager regarding activities and issues.
• Ensure safety guidelines are followed.
• Complete all administrative tasks as assigned.
• Create, manage, and support recognition and communication programs.

Conoscenze

Attention to detail

Independent work

Recruitment & hiring

Performance coaching

Training & development

Cross-department coordination

Strong communication

Formazione

Bachelor’s degree or 2+ years related experience

Descrizione del lavoro

WHO WE ARE:

Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world’s most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.

Job Description:

Your Role:

In the Supervisor, Operations role you will be responsible for overseeing associates in various roles across departments. Review quality performance scores and coach associates as needed. Update communication board within department to assign workload to associates and be able to evaluate workload and make resource adjustments as needed.

What You’ll Do

• Requires attention to detail and ability to work independently
• Recruit, interview and hire associates.
• Maintain daily productivity, metric goals, and monitor attendance of department.
• Coach, motivate, and counsel associates as needed
• Provide training and information to improve accuracy and efficiency
• Be proactive in cross training and keep detailed records of skill set on each associate
• Ability to multi-task, have strong communication and organizational skills
• Plan daily workflow, assignments, and priorities
• Work with other departments to coordinate flow through the facility to meet distribution goals
• Maintain communication with manager regarding all department activities and issues.
• Ensure all safety guidelines are followed, and a culture of safety is present in work area.
• Ensure all administrative tasks are completed as assigned.
• All other duties as assigned.
• Creating, managing, and supporting recognition and communication programs

What You Bring

Bachelor’s degree from a four-year college or university; or two or more years related experience and/or training; or the equivalent combination of education and experience.

Physical Demands

Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to occasionally stoop, bend, or kneel.

About Us

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world’s most desirable brand partners, we’re delivering exceptional products and thoughtful services enabled by our investments in data and technology. Through the expertise of our team members, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. As a woman-co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We’ve made it a priority to cultivate a culture where everyone Belongs and were showing up as your full and authentic self is encouraged. We are committed to providing reasonable accommodation during our Talent Attraction process. If you have a disability and need assistance or accommodation, please email us at [e-mail].

YOUR LIFE ANDCAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits

We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• critical illness
• hospital and accident insurance

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Salary Range $51,000 - $68,000*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.