BOSS Operations Associate

Ralph Lauren; Boston (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ralph Lauren is seeking a Store Operations Associate in Boston to provide exemplary customer experience while supporting inventory, shipping, and store floor operations.

Responsibilities include coordinating engraving/embossing services, ensuring merchandise processing per regulations, and partnering with departments to improve efficiency. Strong time management, organization, and communication are essential, along with proficiency in Word, Excel, PowerPoint, Workday and Outlook.

Qualifications

• Strong time management and organizational skills.
• Excellent written and verbal communication abilities.
• Collaborative team player with a customer-focused approach.
• Relevant work experience preferred.
• Proficient with Word, Excel, PowerPoint, Workday and Outlook.

Responsibilities

• Provide support with inventory preparation and execution.
• Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness.
• Maintain supplies for Office and Facilities needs and grooming products for associates.
• Work with Accounts Payable to ensure invoices are approved promptly.
• Support loss prevention procedures to reduce shrink and protect assets.
• Coordinate engraving and embossing services.
• Ensure that incoming/outgoing merchandise is processed per company regulations and standards.
• Read and execute transfer/shipping/alteration documents and related paperwork.

Skills

Time management

Organizational skills

Communication

Team player

Computer skills

Customer service

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
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Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties.
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• Provide support with inventory preparation and execution.
• Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness. Provide suggestions and solutions when appropriate.
• Maintain all supplies for Office and Facilities needs and Grooming products for associates.
• Work with Accounts Payable to make sure all invoices are approved correctly and promptly.
• Support new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.
• Coordinate the engraving and embossing services.
• Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
• Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc
• Responsible for the control and replenishment of supplies as requested by the General and Department Manager.
• Demonstrate a true passion and respect for the product.

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• Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character
• Strong time management skills with the ability to multi-task and prioritize effectively
• Strong organizational skills
• Collaborative team player willing to partner with and support all departments
• Strong communication and interpersonal skills
• Relevant work experience preferred
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
• Ability to operate the register, stand, move and walk for multiple hours