Supervisor, Operations

National Distribution & Contracting; La Vergne (TN); On-site; USD 85,000 - 115,000; Full time

Job summary

National Distribution & Contracting is seeking a Shipping Operations Manager to lead daily outbound activities, supervise two leads and about 15 staff across distribution centers. You will optimize carrier performance, ensure compliance, and drive LEAN improvements to reduce damage and shrinkage.

You will also partner with the VP of Operations on carrier negotiations, implement TMS/WMS rules, and prepare data-driven reports to monitor throughput and inventory accuracy.

Qualifications

• B.S. in Distribution/Transportation/Logistics preferred; MBA strongly desired.
• 5 years direct, related experience in distribution/transportation management or similar.
• LEAN, 5S, continuous improvement experience required.
• Proficiency with distribution software including Microsoft Office, WMS, TMS and ERP data warehousing tools.
• Strong planning, analytical, organizational and team-building skills.
• Excellent people skills and proactive problem-solving ability.
• HAZMAT training or certification desired.

Responsibilities

• Manage daily outbound activities across multiple distribution centers with ~14 staff.
• Monitor carrier performance and compliance with regulations; improve shipping accuracy.
• Set up rules in TMS/WMS to ensure proper shipment flow and inventory control.
• Prepare payroll, hiring decisions, and other admin tasks for the shipping dept.
• Generate reports from TMS, WMS, ERP and data tools to monitor inventory movement and capacity.
• Collaborate with Purchasing, IT and Customer Service to resolve inventory variances.
• Lead employee relations, safety training, and weekly safety initiatives.
• Assist VP of Operations with carrier selection and contract negotiations.

Skills

LEAN processing

5S

Planning

Analysis

Team building

People skills

Problem solving

Microsoft Office

WMS

TMS

ERP data warehousing

Sales Cube

COGNOS

Business Objects

Education

B.S. in Distribution/Transportation/Logistics

MBA

Tools

Microsoft Office

Google Docs

WMS

TMS

ERP data warehousing

Sales Cube

COGNOS

Business Objects

Job description

POSITION SUMMARYThis position is directly responsible for the daily performance of the Shipping, providing leadership for processes and activities that impact the accuracy of approximately 75,000 pallets shipped per year and over $275,000,000 in sales. Responsibilities include managing two lead personnel and an additional staff of approximately 15 people. Monitors and controls outbound shipments to customers and other distribution centers, including carrier performance, adherence to governmental regulations and carrier requirements.The quality, effectiveness of our shipments and how NDC communicates to its customers is paramount and this position is critical as it controls the last phase of the customer experience provided by NDC. Additional responsibilities include assisting the Vice President of Distribution Operations with carrier selection and negotiations, LEAN processing including 5S and interfacing with customers concerning carrier performance.PRIMARY DUTIES AND RESPONSIBILITIESProvide management of the daily outbound activities within all NDC Distribution Centers and any contract storage facilities that may be used to house excess inventory, including management of two first-line warehouse leads and approximately 14 full time employees. Responsibilities to include process work flow, overall departmental productivity, as well as employee morale.Monitor shipping transactions and suggest changes that reduce inventory damage and shrinkage. Set up process rules in the TMS and WMS to help ensure proper flow of shipments.Perform administrative functions for these areas to include the coordination of component special requests, payroll reconciliation, hiring and other personnel decisions.Create, modify, and execute various reports from various sources including, TMS, WMS, ERP, and Sales Cube or other data mining tools to monitor inventory movement and capacity to ensure effective slotting is being achieved and inventory issues are being corrected.Work directly with various departments including Purchasing, Information Technology and Customer Service sections to research and resolve inventory variations between systems, carriers and customer inquiries.Proactively manage employee relations. This includes meetings, feedback sessions and initiating problem solving as needed.Provide a safe work environment that includes daily monitoring of employee activities, providing constructive feedback and weekly safety training events.Assist the Vice President of Operations in carrier selection and contract negotiations.Perform other duties as assigned.JOB QUALIFICATIONS AND REQUIREMENTSEducation:B.S. degree Distribution/Transportation/Logistics preferred. MBA strongly desired.HAZMAT training or certification desired.Experience:5 years direct job related experience.Extensive training and demonstrated experience in distribution, transportation, management or related fieldKnowledge/Skills:Personal Computer/System literacy is required as well as proficiency with distribution software including Microsoft Office, Google Docs, WMS, TMS, ERP data warehousing tools such as Sales Cube, COGNOS, or Business Objects.Background in LEAN processing, continuous improvement and or 5S is required.Strong skills in planning, analysis, organizing and team building.Excellent people skills, motivational ability and a positive attitude are key to success.Ability to proactively solve problems is critical.PHYSICAL REQUIREMENT AND WORKING CONDITIONSThis position has the following physical requirements: repetitive lifting up to 50 pounds, with a range from a floor level to above shoulder height; walking and or standing on concrete floors for a period of up to two hours; pushing and pulling rolling carts or pallet jacks bearing loads of up to 500 pounds; free range of motion including twisting, bending, stooping, including climbing on step laddersCompany Policy and ComplianceFollow all policies and procedures as well as all local, state and federal laws concerning employment to include, but not limited to: Health Insurance Portability and Accountability (HIPAA) confidentiality regulations, I-9, Harassment, EEOC, Civil Rights and ADA.