Supervisor, On-Road Operations

AltaMed Health Services; Monterey Park (CA); On-site; USD 78,000 - 97,000; Full time

Benefits offered by this job

Medical/Dental/Vision

403(b) Retirement w/ match

Flexible Spending Accounts

Paid Time Off

CME Days

Tuition Reimbursement

Employee Discounts

Pet Care Insurance

Job summary

AltaMed Health Services Corp. in Monterey Park, CA, seeks a Supervisor, On-Road Operations to lead the on-road driver and support teams, ensuring safe, timely transportation for the PACE program.

You will develop route structures and train staff, coordinating with the Dispatch Supervisor to maintain performance and safety standards. The role requires 2+ years in on-road supervision, experience with driver training programs, and bilingual English/Spanish.

Qualifications

• Minimum of 2 years of experience in managing, supervising, and/or training on-road staff.
• Experience developing on-road driver training programs and/or manuals.
• Experience with monitoring radio communications and GPS surveillance; coaching staff on techniques.
• Bilingual English/Spanish required.
• Class A or B driver’s license with P endorsement preferred; no points.

Responsibilities

• Supervise on-road driver and support teams to ensure safe, timely transportation services.
• Develop and improve on-road route structures and staffing schedules.
• Provide training and development through check-rides and coaching feedback.
• Collaborate with Dispatch Supervisor to review documentation and scheduling.
• Assist Transportation Manager to meet daily operating performance and safety standards.

Skills

People management

On-road supervision

Driver training

Customer service training

Bilingual English/Spanish

Job description

Position Title: Supervisor, On-Road Operations

Location: Monterey Park, CA 91755

Description:

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The On-Road Operations Supervisor is responsible for providing front-line supervision and leadership to the on-road driver and support teams as it relates to the PACE program. The position will maintain customer and client satisfaction by ensuring that transportation and related services are delivered safely, timely, and consistently coordinated. This person will oversee the development of "on-road" route structures and provide training and development to the new and existing on-road staff; working with the drivers to improve service delivery through regular "check-rides" and adjusting operations work plans based on those results. This position will also work with the Dispatch Supervisor to review and act upon required documentation generated by subordinate staff, ensure all on-road staff shifts are properly scheduled and covered, and support the Transportation Manager to ensure that daily operating performance levels and safety standards are met.

Minimum Requirements

• Minimum of 2 years of experience in managing, supervising, and/or training and on-road work experience required.
• Experience developing on-road driver training programs and/or manuals.
• Experience with monitoring radio communications, surveillance equipment (i.e. video, GPS, etc.), radio call signs, noting areas of needed improvement, and coaching staff on techniques.
• Experience with customer service training.
• Class A or B (with P endorsement for multiple passengers) driver’s license required, with no points preferred.
• Bilingual capability is required (English/Spanish)

Compensation

$77,667.20 - $97,073.60 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Remote Type: In Person

About US:

As the nation's largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

Learn About AltaMed:

Click Here

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.

We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.

Equal employment opportunity, including veterans and individuals with disabilities.