Supervisor Meter Technical

Eversource Energy; Waltham (MA); On-site; USD 126,000 - 140,000; Full time

Job summary

Eversource Energy is seeking a Meter Technical Supervisor in Massachusetts to lead field service orders, meter testing, and result reporting. The role may require travel to support adjacent areas.

Key responsibilities include supervising a team in a union environment, ensuring regulatory compliance, and contributing to meter/service installation designs. A relevant degree and 5+ years of related experience are required.

Qualifications

• Bachelor’s degree in electrical engineering, business, or equivalent experience.
• Five (5) plus years of related experience.
• Experience in metering or engineering preferred.
• Supervisory experience in a union environment preferred.

Responsibilities

• Recruits, develops, and supervises staff including training, scheduling, interpreting/administering of union contracts and conflict resolution.
• Supervises testing, repairing and calibration of meters, meter devices and metering equipment.
• Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance, and realigns performance measures, as appropriate.
• Ensures compliance with regulations and Company policies, changing operating procedures, as necessary.
• Effectively interacts with customers and resolves concerns, as necessary.
• Assists in the design of meter and service installations.

Skills

PC Desktop Apps

Field Audits

Safety Procedures

Electrical Codes NEC

Education

Bachelor’s degree in Electrical Engineering or related field

Tools

Microsoft Word

Microsoft Excel

Email client

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Our Meter Technical Supervisor is responsible for the timely and effective completion of meter field service orders, meter tests and communication of results back to initiating department or process.

May be required to travel and support surrounding work areas occasionally.

Essential Functions:

• Recruits, develops, and supervises staff which includes training, scheduling, interpreting/administering of union contracts and conflict resolution.
• Supervises testing, repairing and calibration of meters, meter devices and metering equipment.
• Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance, and realigns performance measures, as appropriate.
• Ensures compliance with regulations and Company policies, changing operating procedures, as necessary.
• Effectively interacts with customers and resolves concerns, as necessary.
• Assists in the design of meter and service installations.

Qualifications:

Technical Knowledge/Skill:

• Ability to use PC desktop applications (e.g., Microsoft Word, Excel, EMail)
• Requires ability to effectively conduct field audits.
• Requires familiarity with Company operating and safety procedures as related to field and metering activities.
• Knowledge of both State and National Electrical Code, particularly as it pertains to service and the Company’s billing processes and systems preferred.

Education:

• Bachelor’s degree in electrical engineering, Business, or equivalent experience

Experience:

• Five (5) plus years of related experience required.
• Experience in the areas of metering or engineering preferred.
• Supervisory experience in a union environment preferred.

Licenses & Certifications:

• Requires a valid driver’s license.

#custajd

Competencies:

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $125,960.00-$139,960.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor