Supervisor Meter Technical

Eversource Energy; Somerville (MA); On-site; USD 126,000 - 140,000; Full time

Job summary

Eversource Energy is seeking a Meter Technical Supervisor in Massachusetts to lead meter field service, meter testing, and data communication back to the initiating department. The role may require occasional travel to support surrounding work areas.

The position involves recruiting and supervising staff, ensuring safety and regulatory compliance, and contributing to the design of meter installations. Salary ranges commensurate with experience and a competitive total rewards program are offered.

Qualifications

• Five or more years of related experience.
• Experience in metering or engineering preferred.
• Supervisory experience in a union environment preferred.

Responsibilities

• Recruit, develop, and supervise staff including training, scheduling, and interpreting/administering union contracts.
• Supervises testing, repairing and calibration of meters and metering equipment.
• Identifies performance measures, assesses teams, and realigns metrics as needed.
• Ensures compliance with regulations and Company policies; updates procedures as necessary.
• Interacts with customers to resolve concerns.
• Assists in the design of meter and service installations.

Skills

PC applications (Word, Excel, Email)

Field audits

Electrical code knowledge

Company procedures familiarity

Education

Bachelor’s degree in electrical engineering or business

Tools

Meters testing/calibration equipment

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Our Meter Technical Supervisor is responsible for the timely and effective completion of meter field service orders, meter tests and communication of results back to initiating department or process.

May be required to travel and support surrounding work areas occasionally.

Essential Functions:

• Recruits, develops, and supervises staff which includes training, scheduling, interpreting/administering of union contracts and conflict resolution.
• Supervises testing, repairing and calibration of meters, meter devices and metering equipment.
• Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance, and realigns performance measures, as appropriate.
• Ensures compliance with regulations and Company policies, changing operating procedures, as necessary.
• Effectively interacts with customers and resolves concerns, as necessary.
• Assists in the design of meter and service installations.

Qualifications:

Technical Knowledge/Skill:

• Ability to use PC desktop applications (e.g., Microsoft Word, Excel, EMail)
• Requires ability to effectively conduct field audits.
• Requires familiarity with Company operating and safety procedures as related to field and metering activities.
• Knowledge of both State and National Electrical Code, particularly as it pertains to service and the Company’s billing processes and systems preferred.

Education:

• Bachelor’s degree in electrical engineering, Business, or equivalent experience

Experience:

• Five (5) plus years of related experience required.
• Experience in the areas of metering or engineering preferred.
• Supervisory experience in a union environment preferred.

Licenses & Certifications:

• Requires a valid driver’s license.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$125,960.00-$139,960.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor