Supervisor, Medical Front Office (3334)

US Heart & Vascular; Gainesville, Northern (GA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart and Vascular's Cardiovascular Clinic of North Georgia in Gainesville, GA seeks a Medical Front Office Supervisor to oversee front desk operations across clinics. You will interview, hire, train staff; set performance standards; resolve patient issues; coordinate with other departments; ensure equipment works.

Requires high school diploma and at least two years medical office experience; drivers license if travel; cardiology experience preferred; Monday–Friday schedule with comprehensive

Qualifications

• High School diploma or GED from accredited institution.
• Two years medical office experience.
• If driving for work, valid driver's license and auto insurance coverage.
• Cardiology practice experience preferred but not required.
• Supervisory experience preferred but not required.

Responsibilities

• Directs the workflow and processes of the front desk.
• Interviews, selects, hires, orients, and trains new employees.
• Establishes performance standards, procedural guidelines, and policies.
• Evaluates staff performance and administers corrective actions.
• Provides technical support and guidance to front desk staff.
• Handles and resolves guest/patient issues and complaints.
• Coordinates with other departments to fulfill patient needs.
• Ensures computer and equipment function properly.
• Travel to other locations as needed and ensure safety/regulatory compliance.
• Fosters a teamwork environment and professional conduct.

Skills

Supervisory experience

Medical front office experience

Staff training

Education

High School diploma or GED

Tools

EHR systems

Job description

# Supervisor, Medical Front Office (3334)CVCNG - Gainesville (Main) - Gainesville, GA 30501; CVCNG - Johns Creek - Suwanee, GA 30024; CVCNG - Lawrenceville - Lawrenceville, GA 30046## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelHigh School Diploma/GEDTravel PercentageUp to 50%CategoryOther Positions## DescriptionUS Heart and Vascular is needing a Medical Front Office Supervisor to join our team at Cardiovascular Clinic of North Georgia in Gainesville, GA**Position Summary**Supervises the operations and staff of medical office/clinic(s) front desk, assuring all staff adhere to standard operating procedures, resulting in efficient and smooth operations and a high level of service and patient care. **Responsibilities & Duties:*** Directs the workflow and processes of the front desk.* Interviews, selects, hires, orients, and trains and new employees.* Establishes performance standards, procedural guidelines, and policies.* Evaluates staff performance and administers corrective actions when needed.* Provides technical support and guidance to front desk staff, sharing expertise and knowledge.* Handles and resolves guest/patient issues, and complaints, satisfactorily when they arise.* Communicates, collaborates, and coordinates with other departments to fulfill patient needs.* Assures computer and other equipment is functioning properly.* When position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.* Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.* Demonstrates integrity, professionalism, and respect in all interactions Follows processes and policies for the organization.* Reports to work as scheduled, ready to perform duties, and promptly notifies the supervisor of any attendance issues.* Adapts to changing priorities, processes, and business needs.* Performs other duties as assigned.**Minimum Qualifications:*** High School diploma or GED from accredited institution.* Two (2) years medical office experience.* If the individual in the role will be driving for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.* Cardiology Practice experience preferred but not required* Supervisory experience preferred but not required**Why Choose Us?*** Comprehensive benefits package* Monday-Friday schedule* CME allowance