Supervisor, Medical Front Office (3334)

DaMar Staffing; Alpharetta (GA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

CME allowance

Monday-Friday schedule

Job summary

Cardiovascular Clinic of North Georgia in Gainesville, GA is seeking a Medical Front Office Supervisor to oversee front desk operations at multiple clinic locations including Gainesville, Johns Creek, and Lawrenceville. The role includes supervision, hiring, training, and coordinating with other departments to ensure patient care and service excellence.

Position is full-time with a day shift, travel up to 50% for coverage across locations, and a comprehensive benefits package.

Qualifications

• High School diploma or GED.
• Two (2) years medical office experience.
• If the individual will drive for work, a valid state driver’s license and minimum auto insurance.
• Cardiology Practice experience preferred but not required.
• Supervisory experience preferred but not required.

Responsibilities

• Directs the workflow and processes of the front desk.
• Interviews, selects, hires, orients, and trains new employees.
• Establishes performance standards, guidelines, and policies.
• Evaluates staff performance and administers corrective actions.
• Provides technical support to front desk staff.
• Resolves guest/patient issues and complaints.
• Coordinates with other departments to fulfill patient needs.
• Ensures equipment is functioning properly.
• Adapts to changing priorities and business needs.
• Performs other duties as assigned.

Education

High School Diploma/GED

Job description

Supervisor, Medical Front Office CVCNG - Gainesville (Main) - Gainesville, GA 30501; CVCNG - Johns Creek - Suwanee, GA 30024; CVCNG - Lawrenceville - Lawrenceville, GA 30546

Overview

Position Type: Full Time

Job Shift: Day

Education Level: High School Diploma/GED

Travel Percentage: Up to 50%

Category: Other Positions

Description

US Heart and Vascular is needing a Medical Front Office Supervisor to join our team at Cardiovascular Clinic of North Georgia in Gainesville, GA

Position Summary

Supervises the operations and staff of medical office/clinic(s) front desk, assuring all staff adhere to standard operating procedures, resulting in efficient and smooth operations and a high level of service and patient care.

Responsibilities & Duties

• Directs the workflow and processes of the front desk.
• Interviews, selects, hires, orients, and trains new employees.
• Establishes performance standards, procedural guidelines, and policies.
• Evaluates staff performance and administers corrective actions when needed.
• Provides technical support and guidance to front desk staff, sharing expertise and knowledge.
• Handles and resolves guest/patient issues, and complaints, satisfactorily when they arise.
• Communicates, collaborates, and coordinates with other departments to fulfill patient needs.
• Assures computer and other equipment is functioning properly.
• When position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
• Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.
• Demonstrates integrity, professionalism, and respect in all interactions Follows processes and policies for the organization.
• Reports to work as scheduled, ready to perform duties, and promptly notifies the supervisor of any attendance issues.
• Adapts to changing priorities, processes, and business needs.
• Performs other duties as assigned.

Minimum Qualifications

• High School diploma or GED from accredited institution.
• Two (2) years medical office experience.
• If the individual in the role will be driving for work purposes, a current valid state driver's license and required minimum auto insurance coverage.
• Cardiology Practice experience preferred but not required
• Supervisory experience preferred but not required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance