Supervisor, Manufacturing - Imaging (BCS)

RR Donnelley & Sons; St. Charles (IL); On-site; USD 69,000 - 107,000; Full time

Benefits offered by this job

Life insurance

Paid time off

Tuition assistance

401(k)

Job summary

RRD seeks a Supervisor, Manufacturing - Imaging (BCS) to lead the Wallace Ave Imaging, dock and mailroom teams on the 3rd shift (10pm-6am). The role focuses on safe, accurate, and timely production across shifts and vendors.

The ideal candidate will have multi-shift manufacturing experience, strong communication skills, and knowledge of ISO/SOPs, with a track record in process improvement and team development.

Qualifications

• Bachelor's degree in Business, Manufacturing or related field preferred.
• 3+ years experience in multi-shift department management in a manufacturing environment; printing or fulfillment background preferred.
• Strong written and verbal communication skills and ability to communicate effectively at all levels.
• Knowledge of Windows applications; Microsoft Office products; and database systems.
• Demonstrated ability to learn and leverage new systems.

Responsibilities

• Supervises employees in the imaging, dock and mailroom departments.
• Directs activities across shifts and departments and with vendors for seamless operations.
• Maintains high employee efficiency and morale through leadership and sound management.
• Maintains knowledge of manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and regulatory requirements.
• Plans and schedules workflow; ensures safety, quality, and KPIs are met.
• Collaborates with customer service, scheduling and other locations to ensure timely production and delivery of products.
• Manages budgets and reports on department expenditures and labor costs.
• Promotes training programs and a positive work environment.

Skills

People management

Communication

Multi-tasking

Process improvement

Leadership

Education

Bachelor's degree in Business, Manufacturing or related field

Tools

Windows applications

Microsoft Office

DPrint

Monarch Foundation

FM Pro ship schedules

Job description

Supervisor, Manufacturing - Imaging (BCS)

life insurance, paid time off, tuition assistance, 401(k)

Sep 21, 2026

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

Wallace Ave, BCS - Imaging Department

3rd Shift: 10pm-6am

Responsibilities:

• Supervises employees in the imaging, dock and mailroomdepartments.


• Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.


• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.


• Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.


• Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.


• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.


• Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.


• Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.


• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.


• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.


• Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.


• Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.

Qualifications

• Broad technical knowledge in the commercial print and/or fulfillment field.


• Demonstrated ability to successfully manage people and direct work activities.


• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.


• Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.


• Demonstrated comfort and ability to learn and leverage new systems.


• Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.


• Demonstrated ability to proactively approach problems and drive for results.


• Bachelor's degree in Business, Manufacturing or related field preferred.


• 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.

Additional Information

ll your information will be kept confidential according to EEO guidelines.

Thenational pay range for this role is $68,500 to $106,900 annually. The payrange may beslightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,maternity leave, adoption assistance, and employer/partner discounts

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.