Supv - Manufacturing

RR Donnelley & Sons; St. Charles (IL); Sur place; USD 69 000 - 107 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Life insurance

Disability insurance

Parental leave

Tuition assistance

Employer/partner discounts

Résumé du poste

RR Donnelley & Sons seeks an experienced Fulfillment Supervisor to lead kitting and pick-pack teams across multiple shifts. You will drive efficient operations, ensure accurate communications with vendors, and oversee scheduling, budgeting, and process improvements.

The role requires strong leadership, ISO knowledge, and a track record of managing a manufacturing or fulfillment department. Collaboration with customer service and other departments is essential for on-time delivery.

Qualifications

• Broad technical knowledge of commercial print and/or fulfillment.
• Proven ability to manage people and direct work activities.
• Strong written and verbal communication across levels.

Responsabilités

• Supervises employees in the kitting/fulfillment and pick-pack departments.
• Directs activities to ensure accurate communications and seamless operations across shifts and departments and with vendors.
• Maintains high employee efficiency and morale through leadership and HR best practices.
• Keeps knowledge of manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and regulatory requirements.
• Collaborates with customer service, scheduling, manufacturing, locations, and vendors to ensure timely production and delivery of products.
• Plans and schedules workflow, adjusts schedules per business needs.
• Organizes work for efficient operations and ensures safety, quality, KPIs are met.
• Administers policies and procedures, conducts hiring/promotions, maintains documentation.
• Tracks department expenditures and labor costs, provides reporting to management.
• Troubleshoots processes and coordinates resources as needed.
• Promotes positive work environment and adherence to ISO work instructions.
• Collaborates with other departments for accuracy and timely shipments.

Connaissances

People management

Communication

Process improvement

Planning & scheduling

Leadership

Formation

Bachelor's degree in Business/Manufacturing

Outils

WCSS

WBS

Monarch Foundation

DPrint

FM Pro ship schedules

Description du poste

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

Responsibilities:

• Supervises employees in the kitting/fulfillment and pick-pack departments.
• Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
• Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
• Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
• Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
• Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
• Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
• Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.

Qualifications

• Broad technical knowledge in the commercial print and/or fulfillment field.
• Demonstrated ability to successfully manage people and direct work activities.
• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
• Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
• Demonstrated comfort and ability to learn and leverage new systems.
• Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
• Demonstrated ability to proactively approach problems and drive for results.
• Bachelor's degree in Business, Manufacturing or related field preferred.
• 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

RRD's current salary range for this role is $68,500 to $106,900/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future.At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location.

RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an EEO/AA including Vets and Disabled Employer

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.