SUPERVISOR MAC OPERATIONS

Moffitt Cancer Center; Tampa (FL); On-site; USD 55,000 - 83,000; Full time

Job summary

Moffitt Cancer Center in Tampa, FL is seeking an Operations Supervisor for MAC Operations to provide day-to-day leadership of ambulatory campus facilities, ensuring safe, patient-centered operations and regulatory compliance across multiple sites.

You will coordinate supply chain, vendor services, emergency preparedness, and space enhancements, supervise teams, and act as on-site lead during urgent events while advancing safety and continuous improvement.

Qualifications

• Requires an Associate's degree with 3+ years in healthcare operations.
• Leadership and communication skills with ability to lead cross-functional teams.
• Experience with vendor management, safety readiness, and process improvements.
• Willingness to travel between campuses as needed.

Responsibilities

• Oversee daily non-clinical operations across MAC campuses.
• Coordinate supply chain, vendor services, and space enhancements.
• Lead on-site during urgent situations and emergencies.
• Ensure patient flow, service excellence, and regulatory compliance.

Skills

Leadership

Communication

Customer service

Interpersonal skills

Travel between campuses

Education

Associate's Degree in Healthcare Administration

Bachelor's Degree in Healthcare Administration

Tools

Microsoft Office

Electronic Medical Records

Scheduling systems

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.SummaryUnder the direction of the Manager of MAC Operations, the Operations Supervisor provides day-to-day operational leadership and support for assigned Moffitt Ambulatory Campuses (MACs), ensuring efficient, safe, and patient-centered facility operations. This role oversees daily non-clinical operations and partners with clinical, administrative, and support service teams to promote effective patient flow, service excellence, and regulatory compliance.The Operations Supervisor is responsible for coordinating site operations including supply chain processes, vendor services, property management needs, emergency preparedness, safety initiatives, and operational readiness. The role supports environmental services, volunteer services, campus events, and facility-related workflows to ensure a seamless experience for patients, visitors, and team members.This position monitors workflows, resolves operational issues in real time, and serves as the on-site lead during urgent situations or emergency events. The Operations Supervisor supports implementation of organizational initiatives, process improvements, technology changes, and space enhancement projects as directed.The Operations Supervisor fosters a culture of safety, accountability, teamwork, and continuous improvement while maintaining high service standards across the campus. Other related duties as assigned.Job Title: Supervisor MAC OperationsMinimum Education: Associate's Degree in Healthcare Administration, Business Administration, Health Services Administration, Public Administration, Operations Management, or related field.Four (4) years of progressive experience in healthcare operations, ambulatory operations, hospital operations, or related environment may be considered in place of the required education.Preferred Education: Bachelor's Degree in Healthcare Administration, Business Administration, Health Services Administration, Public Administration, Operations Management, or related field.Minimum Experience Required:Three (3) years of experience in healthcare operations, ambulatory operations, hospital operations, facilities operations, or related environment required, with at least one (1) year of leadership, supervisory, or team lead experience preferred. Experience coordinating daily operations, resolving operational issues, supporting patient-facing services, and working collaboratively across departments required. Experience with vendor management, safety readiness, process improvement, and service recovery preferred.Required Skills/Training:Strong leadership, communication, customer service, and interpersonal skills with the ability to work effectively with diverse teams in a fast-paced healthcare environment.Demonstrated ability to coordinate daily operations, manage competing priorities, resolve issues in real time, and maintain a high level of service excellence.Knowledge of patient flow, ambulatory operations, safety practices, emergency preparedness, regulatory standards, and continuous improvement principles.Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook) required.Experience with electronic medical records, scheduling systems, and other healthcare operations systems preferred.Ability to travel between campuses as needed.Salary Range$54,745.60 - $83,491.20Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.Moffitt Career SiteIf you have the vision, passion, and dedication to contribute to our mission,then we have a place for you!1. Equal Employment OpportunityMoffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.2. Reasonable AccommodationFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Read more information about your EEO rights under the law.Transparency in Coverage Rule