Supervisor, Lot Operations (Manheim Ohio)

Cox Automotive; United States; On-site; USD 50,000 - 76,000; Full time

Job summary

Cox Automotive - USA is seeking a Supervisor for Lot Operations at Grove City, OH. This onsite role oversees daily lot activities, ensures proper staging and movement of vehicles, and coordinates with multiple teams to support auctions and sales.

The position requires a High School Diploma or GED with related field experience (5 years) and strong leadership, communication, and office software skills. A valid driver's license is needed. U.S. work authorization and onsite presence are required.

Qualifications

• High School Diploma/GED and 5 years' related field experience (or an equivalent combination).
• Excellent interpersonal, leadership, communication, and collaborative skills to work with teams.

Responsibilities

• Supervise daily lot operations to ensure efficient activities before and after sale.
• Direct the check-in area by coordinating drivers and staff.
• Coordinate vehicle movement from check-in to sale lanes; ensure stocking and parking.
• Provide quality service and resolve customer issues.
• Inspect and maintain lot operations equipment and keep it functional.
• Monitor lot damage and coordinate with Operations Manager on issues.
• Schedule vehicles with other departments to prepare for sale and ensure proper sequencing.
• Lead the onsite team and enforce Cox/Manheim values; uphold company policies.

Skills

Leadership

Interpersonal skills

Communication

Team collaboration

Education

High School Diploma/GED with 5 years' experience

Tools

AS400

Microsoft Office

Job description

Supervisor, Lot Operations

Company: Cox Automotive - USA

Job Family Group: Vehicle Operations

Job Profile

Management Level: Supervisor

Job Title: Supervisor

No remote option; must work at a specified Cox location.

Travel %: No

Work Shift: Day

Work Location: Grove City, OH (Onsite)

Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.

Job Responsibilities:

• Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employees as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications:

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
• Excellent interpersonal, leadership, communication, and collaborative skills to work effectively with teams throughout organization
• Strong knowledge of Microsoft Office Suite
• Safe drivers needed; valid driver's license
• Ability to drive vehicles with standard and automatic transmission
• Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb
• Manual dexterity, repetitive motion tasks
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus
• 1 year of experience in management, supervisory, or lead role (Preferred)
• 3 years experience in Lot Operations (Preferred)
• Experience in automobile industry or the Auction business (Preferred)
• Competent supervisory and organizational skills (Preferred)
• AS400 knowledge (Preferred)

Work Environment:

• This position is based onsite at Grove City, OH
• Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals. Moderate noise level. Exposure to all weather conditions 80% of the time.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company p