Supervisor Laboratory Technical Operations Hospitals & Clinics, Davie Medical Center

Atrium Health; Winston-Salem (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Phlebotomy Supervisor to lead the Inpatient Phlebotomy Department. This role is pivotal in ensuring high-quality laboratory operations while optimizing resources and maintaining compliance with safety standards. You will oversee staff development, manage departmental budgets, and implement quality indicators to enhance patient care. If you are passionate about laboratory services and possess strong leadership skills, this opportunity is perfect for you to make a significant impact in a collaborative environment.

Benefits

Health Coverage from Day 1

Generous PTO (25 days/year)

Wellness Incentives (up to $1,350/year)

Paid Maternity Leave (6 weeks)

Paid Parental Leave (4 weeks)

Retirement Contributions (up to 7%)

Qualifications

• 3+ years of experience in laboratory services and operations.
• Prior supervisory experience in a laboratory setting.

Responsibilities

• Manage daily department operations and provide staff oversight.
• Ensure compliance with quality and regulatory standards.
• Monitor budget compliance and departmental performance.

Skills

Phlebotomy

Laboratory Operations Management

Budget Compliance

Team Leadership

Quality Assurance

Education

Bachelor's degree in clinical laboratory sciences

MLS certification

Tools

Laboratory Information Systems

Job description

Supervisor Laboratory Technical Operations Hospitals & Clinics, Davie Medical Center

Winston Salem, NC, United States
Job ID: 155514
Job Family: Laboratory Services
Status: Full Time
Shift: Day
Detailed Shift and Schedule: FULL TIME - DAYS - WITH SOME EVENINGS, WEEKENDS AND HOLIDAYS
Job Type: Regular
Department Name: 12531085039030-Laboratory Administration - Acute Care

We are seeking a highly motivated and experienced Phlebotomy Supervisor to oversee the daily operations of our Inpatient Phlebotomy Department. As a key member of our team, you will play a vital role in ensuring the delivery of high-quality services while maintaining an efficient and safe work environment. If you're passionate about phlebotomy and possess the experience and leadership skills we're seeking, apply now to join our dedicated team of professionals.

Job Summary:Responsible for laboratory operations in the technical areas within the Hospitals and Clinics of the Advocate Health enterprise, including department, discipline, and/or shift oversight. Supervises the implementation of enterprise laboratory strategies and standards through collaboration with site leaders. Ensures peak laboratory operations by optimizing resources, financial performance, growth, safety, teammate engagement, and quality to meet Advocate Health goals. Plans, monitors, and implements laboratory operations in a cost-effective, quality, and service-oriented manner.

Position Highlights:

• Supervisor of Laboratory Operations Hospitals & Clinics

What We Offer:

• Day 1 Health Coverage: Choose from copay or HSA-eligible health insurance options starting on your first day.
• Generous PTO: Accrual of 25 days/year for vacations, sickness, holidays, and personal matters.
• Wellness Incentives: Up to $1,350/year through our LiveWELL program.
• Parental Benefits: Six weeks paid maternity leave and four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 7% employer-paid contributions.

How You’ll Impact Patient Care:

Your responsibilities may include, but are not limited to:

• Managing the day-to-day department operations, providing guidance and oversight to staff. Oversees non-clinical laboratory activities, including phlebotomy, specimen management, and waived testing.
• Participating in projects to meet strategic initiatives, including implementing and developing quantitative outcomes.
• Monitoring budget compliance, analyzing fiscal needs, and departmental performance, and addressing variances.
• Collaborating on performance improvement processes to enhance teammate engagement, and physician and patient satisfaction.
• Ensuring compliance with quality, regulatory, accreditation, and competency standards. Maintaining adherence to policies and procedures.
• Coordinating staff orientation, training, and competency testing. Serving as the primary resource for staff development.
• Implementing quality indicators, documenting, and taking corrective actions as needed.
• Coaching, developing, and motivating team members. Managing performance, recognition, feedback, and disciplinary actions. Handling hiring, promotions, and terminations.
• Upholding the organization's ethical standards and ensuring compliance with applicable laws and policies.

What You Will Need:

• Bachelor's degree in clinical laboratory sciences, medical technology, or equivalent.
• At least 3 years of experience in laboratory services and operations.
• Laboratory bench tech experience required.
• MLS certification required.
• Prior supervisory experience required.

Nice To Have (Not Required):

• Leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Ability to grow leaders through coaching and development planning.
• Knowledge of regulatory compliance, accreditation, and licensing requirements.
• Current knowledge of medical and technical advancements.
• Intermediate computer skills, including laboratory information systems.
• Excellent organization and communication skills.