Supervisor Laboratory Technical Operations Hospitals & Clinics, Davie Medical Center

Atrium Health Wake Forest Baptist; Mocksville (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading healthcare provider is seeking a Phlebotomy Supervisor to oversee operations at Davie Medical Center. This role involves managing laboratory services, ensuring compliance with standards, and leading a dedicated team to deliver high-quality patient care. The ideal candidate will have a strong background in laboratory operations, leadership skills, and a commitment to improving healthcare services.

Benefits

Day 1 Health Coverage

Generous PTO

Wellness Incentives

Parental Benefits

Retirement contributions

Qualifications

• Typically 3 years of experience in laboratory services and operations.
• Supervisor/Management experience required.

Responsibilities

• Managing daily department operations and providing work direction.
• Monitoring budget compliance and analyzing fiscal needs.
• Ensuring compliance with quality and regulatory standards.

Skills

Leadership

Communication

Organization

Education

Bachelor's degree in clinical laboratory sciences

MLS certification by ASCP

Job description

Supervisor Laboratory Technical Operations Hospitals & Clinics, Davie Medical Center

Join to apply for the Supervisor Laboratory Technical Operations Hospitals & Clinics, Davie Medical Center role at Atrium Health Wake Forest Baptist

Job Description

We are seeking a highly motivated and experienced Phlebotomy Supervisor to oversee the daily operations of our Inpatient Phlebotomy Department. As a key member of our team, you will play a vital role in ensuring the delivery of high-quality services while maintaining an efficient and safe work environment. If you're passionate about phlebotomy and possess the experience and leadership skills we're seeking, apply now to join our dedicated team of professionals.

Summary

Responsible for laboratory operations in the technical areas of the Hospitals and Clinics within the Advocate Health enterprise, which may include department, discipline, and/or shift oversight. Supervises the implementation of enterprise laboratory strategies and standards through close collaboration with site leaders. Ensures peak laboratory operations by optimizing resources, financial performance, growth, safety, teammate engagement, and quality in line with Advocate Health goals, including planning, monitoring, and implementing laboratory operations in a cost-effective, quality, and service-oriented manner.

Position Highlights

• Supervisor Laboratory Operations Hospitals & Clinics
• Full-Time, Days with some evenings, weekends & holidays
• Davie Campus

What We Offer

• Day 1 Health Coverage: Choose from copay or HSA-eligible health insurance options starting on your first day.
• Generous PTO: Accrual starts at 25 days/year for vacations, sickness, holidays, and personal matters.
• Wellness Incentives: Up to $1,350/year through our LiveWELL program.
• Parental Benefits: Six weeks paid maternity leave & four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 7% employer-paid contributions.

How You’ll Impact Patient Care

Your responsibilities may include, but are not limited to:

• Managing daily department operations, providing work direction, expertise, and guidance to staff. Overseeing clinical laboratory testing, result evaluation, and testing proficiency.
• Participating in projects to meet strategic initiatives, including implementation and development of outcomes.
• Monitoring budget compliance, analyzing fiscal needs, and addressing variances.
• Implementing performance improvement processes to enhance teammate engagement, and physician and patient satisfaction.
• Ensuring compliance with quality, regulatory, accreditation, and competency standards.
• Coordinating staff and student orientation, training, and competency testing. Maintaining competency in test systems and processes. Serving as a technical resource.
• Monitoring quality indicators, reviewing laboratory results for accuracy, and implementing corrective actions.
• Handling human resources responsibilities such as interviewing, staff development, performance evaluations, and resolving employee concerns.

What You Will Need

• Bachelor's degree in clinical laboratory sciences, medical technology, or equivalent.
• Typically 3 years of experience in laboratory services and operations.
• MLS certification by ASCP or equivalent required.
• Laboratory bench tech experience required.
• Supervisor/Management experience required.

Nice to Have

• Leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Ability to grow leaders through coaching and development planning.
• Knowledge of regulatory compliance, accreditation, and licensing requirements.
• Knowledge of medical and technical advancements.
• Intermediate computer skills and experience with laboratory information systems.
• Excellent organization and communication skills.

Where You Will Work

Healthcare in Davie County offers community-oriented service, growth opportunities, and a balanced lifestyle. Working at Davie Medical Center provides top-notch care to a diverse community, with a focus on patient-centered care, innovation, and collaboration. The area features a lower cost of living, outdoor recreation, and a peaceful environment conducive to work-life balance.

About Us

Atrium Health Wake Forest Baptist is a leading academic health system based in Winston-Salem, NC, part of Advocate Health. It includes a major medical center, community hospitals, primary and specialty care locations, and Wake Forest School of Medicine. Our mission is to improve health, elevate hope, and advance healing for all. Our culture emphasizes belonging, teamwork, trust, innovation, and excellence.