Supervisor Laboratory Technical Operations Hospitals & Clinics, Chemistry and for Mass Spectrom[...]

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 56,481 - 84,033; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Retirement plan

Job summary

Atrium Health Wake Forest Baptist is seeking a Laboratory leader for the Winston Campus. This full-time role oversees daily department operations in the Wake Forest Baptist Medical Center - Lab, ensuring accurate testing, quality assurance, and staff supervision from 8:00 to 5:00, Monday through Friday.

The position requires a Bachelor's in clinical lab sciences, MLS/MT certification, and a minimum of 3 years in technical lab services.

Qualifications

• Bachelor's degree in clinical laboratory sciences or medical technology or equivalent.
• MLS/BOC or MT certification required.
• Typically requires 3 years of technical laboratory operations experience.

Responsibilities

• Oversee day-to-day department operations and staff guidance.
• Lead testing workflows, evaluate results, and ensure proficiency.
• Participate in projects to meet strategic goals and improve outcomes.
• Monitor budget and analyze department performance; address variances.
• Collaborate on performance improvement and staff engagement.
• Ensure regulatory compliance and quality standards are met.

Skills

Leadership

Project management

Decision making

Team building

Communication

Conflict resolution

Education

Bachelor's degree in clinical laboratory sciences or medical technology or equivalent

Tools

Laboratory Information Systems (LIS)

Job description

Department: 60901 Wake Forest Baptist Medical Center - Lab

Location: Winston Campus

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Monday through Friday 8:00-5:00

Pay Range: $41.10 - $61.65

Position Highlights

• Chemistry and for Mass Spectrometry
• Full‑Time, 40 hours/week
• Schedule: Monday through Friday, 8:00am - 5:00pm
• Location: Winston Campus

Major Responsibilities

• Assumes responsibility for the day‑to‑day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the clinical laboratory testing, evaluation of results, and the proficiency of testing.
• Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.
• Monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances.
• Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction.
• Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions.
• Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in test systems and processes in defined discipline for area of responsibility. Serves as a technical resource for staff.
• Complies with the quality plan by implementing and monitoring quality indicators. Reviews laboratory results for quality, accuracy and validity. Documents and implements corrective action as appropriate.
• Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required

• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP) BOC, or
• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency.

Education Required

• Bachelor's degree in clinical laboratory sciences or medical technology or equivalent.

Experience Required

• Typically requires 3 years of experience in technical laboratory services and operations.

Knowledge, Skills & Abilities Required

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Ability to grow leaders through coaching, guidance, and development planning.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Physical Requirements and Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, twist and bend the majority of the workday.
• May be exposed to mechanical, electrical, and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate safety protection, i.e., laboratory coats, gloves, gowns and/or eye protection.
• Must be able to handle stressful situations in a calm and professional manner.
• May be required to travel, therefore may be exposed to inclement weather and adverse road conditions.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.