Supervisor Laboratory Services (MLT, MLS)

Hartford HealthCare; New Britain (CT); On-site; USD 85,000 - 120,000; Full time

Job summary

Hartford HealthCare’s Hospital of Central Connecticut in New Britain, CT, seeks a supervisor for its clinical laboratory. The role provides operational and technical oversight, reports to the Manager of Laboratory Service, and collaborates with medical leadership to implement test procedures and policies.

The position involves budgeting responsibilities and coordinating with multiple departments to ensure regulatory compliance and service goals are met across locations.

Qualifications

• Bachelor’s Degree or significant experience in area of oversight.
• Three (3) years previous technical experience in a clinical laboratory or equivalent.
• Certification in area of oversight; Capable of providing an outstanding customer service experience for patients and staff.
• ASCP (MT, MLS) Preferred
• Capable of providing an outstanding customer service experience for patients and staff.
• Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT)
• May be required to learn and/or be proficient in multiple department-specific functions, systems, and/or processes.
• Ability to work collaboratively with other departments/department leaders/Administration
• Ability to handle multiple tasks/priorities; ability to prioritize daily work.

Responsibilities

• Provide supervisory oversight for a department of the clinical laboratory.
• Work with Manager of Laboratory Service and Medical Director to formulate procedures and budgets.
• Monitor regulatory compliance (TJC, CAP, CLIA, etc.).
• Assist in planning and execution of department projects and service goals.

Skills

Customer service

Prioritization

Collaboration

Communication

Education

Bachelor’s Degree or significant experience in oversight

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Location Detail: 100 Grand Street New Britain (10126)

Shift Detail: As needed to be flexible between shifts

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

Job Description

Provides supervisory oversight for a department of the clinical laboratory. Duties may include multiple departments and more than one location. Provides operational and technical oversight within these sections. Reports directly to the Manager of Laboratory Service and works closely with the Medical Director, and other supervisory team to formulate section activities, modify, and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA, etc.) regulations. Participates in the planning and execution of department projects and service goals. Assists the Manager in preparation and adherence to the departmental budgets (salary, non-salary, revenue) and is accountable to managing to their budget in each area.

Qualifications

• Bachelor’s Degree or significant experience in area of oversight.
• Three (3) years previous technical experience in a clinical laboratory or equivalent.
• Certification in area of oversight Capable of providing an outstanding customer service experience for patients and staff.
• ASCP (MT, MLS) Preferred
• Capable of providing an outstanding customer service experience for patients and staff.
• Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT)
• May be required to learn and/or be proficient in multiple department-specific functions, systems, and/or processes.
• Ability to work collaboratively with other departments/department leaders/Administration
• Ability to handle multiple tasks/priorities; ability to prioritize daily work.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.