Supervisor Laboratory Services (MLS)

Hartford HealthCare; Windham (CT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Hartford HealthCare’s Windham Hospital seeks a supervisory leader for the clinical laboratory. The role includes oversight of multiple sections, budget accountability, and collaboration with the Medical Director and leadership to implement regulatory-compliant test procedures.

The ideal candidate has a Bachelor's degree or substantial oversight experience, 3+ years of lab work, and ASCP certification. Strong customer service and cross-team collaboration are essential.

Qualifications

• Bachelor's Degree or significant experience in area of oversight.
• Bachelor's or Master's degree preferred.
• Three (3) years previous technical experience in a clinical laboratory or equivalent.
• Five (5) years clinical laboratory and supervisory experience preferred.
• Certification in area of oversight required. ASCP (MT, MLS) preferred.

Responsibilities

• Provides supervisory oversight for a department of the clinical laboratory.
• Duties may include multiple departments and more than one location.
• Provides operational and technical oversight within these sections.
• Reports directly to the Manager of Laboratory Service and works closely with the Medical Director, and other supervisory team to modify test procedures and policies, ensuring adherence to regulatory requirements.
• Participates in planning and execution of department projects and service goals.
• Assists in preparing and managing departmental budgets and monitors expenditures.

Skills

Customer service

Team collaboration

Prioritization

Education

Bachelor's Degree or significant oversight experience

Bachelor's or Master’s degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Email

Job description

Location Detail: Windham Community Memorial (10183)

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

For more than 75 years, Windham Hospital has treated patients with the latest high-tech equipment, operated by some of the most skilled and compassionate medical professionals available. We seek to meet the total healthcare needs of people from throughout Northeastern Connecticut. Our staff members are proud to live and work in this area, and are committed to providing quality healthcare to our community.

Job Summary

Provides supervisory oversight for a department of the clinical laboratory. Duties may include multiple departments and more than one location. Provides operational and technical oversight within these sections. Reports directly to the Manager of Laboratory Service and works closely with the Medical Director, and other supervisory team to formulate section activities, modify, and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA, etc.) regulations. Participates in the planning and execution of department projects and service goals. Assists the Manager in preparation and adherence to the departmental budgets (salary, non-salary, revenue) and is accountable to managing to their budget in each area.

Qualifications

Education: Bachelor's Degree or significant experience in area of oversight. Bachelor's or Master's degree preferred.

Experience: Three (3) years previous technical experience in a clinical laboratory or equivalent. Five (5) years clinical laboratory and supervisory experience preferred.

Licensure, Certification, Registration: Certification in area of oversight required. ASCP (MT, MLS) preferred.

Knowledge, Skills And Ability Requirements

• Capable of providing an outstanding customer service experience for patients and staff.
• Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT)
• May be required to learn and/or be proficient in multiple department-specific functions, systems, and/or processes.
• Ability to work collaboratively with other departments/department leaders/Administration
• Ability to handle multiple tasks/priorities; ability to prioritize daily work.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.