Supervisor, Laboratory Operations Hematopathology

Nemours Children's Health; Wilmington (DE); On-site; USD 110,000 - 140,000; Full time

Job summary

Nemours Children’s Health seeks a Supervisor, Laboratory Operations for the Hematopathology service to provide technical, operational, quality, and people leadership. This role supports pediatric oncology, stem cell transplant, and clinical trials with a focus on accurate and timely results.

Responsibilities include overseeing high complexity testing, ensuring regulatory compliance, and collaborating with clinical and administrative leaders.

Qualifications

• B.S. in Medical Technology or equivalent required (e.g., HHS exam or CLIA qualifications).
• Minimum five years of practical clinical laboratory experience, including high complexity testing.
• Minimum three years in supervision or team lead role.

Responsibilities

• Oversee day-to-day operations for high complexity hematopathology testing (bone marrow morphology, flow cytometry).
• Ensure testing accuracy, safety, and regulatory compliance within turnaround times, with corrective actions as needed.
• Collaborate with leaders to evaluate/validate new assays, instruments, software, and workflows.
• Serve as resource for staff, physicians, and stakeholders.
• Act as liaison to oncology, stem cell transplant, clinical trials, pathology, and clinical partners.
• Maintain readiness for licensing, accreditation, and inspections; coordinate deficiency corrections.
• Lead, coach, schedule, and develop personnel; promote a safe, inclusive work environment.
• Support budget activities, staffing, inventory, and equipment and workflow metrics.
• Evaluate LIS and informatics processes; support validation and staff training.

Skills

Hematopathology

Flow Cytometry

Quality Management

Regulatory Readiness

Leadership

Education

BS in Medical Technology

Job description

Job Description

Nemours Children’s Health is seeking a Supervisor, Laboratory Operations for the Hematopathology service to provide technical, operational, quality, and people leadership. This role supports safe, reliable daily operations for pediatric oncology, hematopoietic stem cell transplant, and clinical trial services in partnership with laboratory administration, medical leadership, and clinical stakeholders.

Work Schedule: Monday - Friday, 9a-5p with an On Call weekend rotation.

The Supervisor, Laboratory Operations oversees standardized workflows, high complexity testing, quality assurance, regulatory readiness, workforce development, fiscal stewardship, and continuous improvement. The position serves as an operational bridge between laboratory services and clinical partners, ensuring accurate, timely, and clinically meaningful results while advancing Nemours Children’s Health and departmental goals.

Essential Responsibilities

• Provide day-to-day operational oversight for high complexity hematopathology testing, including bone marrow morphology and flow cytometry.
• Ensure testing is performed accurately, safely, compliant with all regulatory requirements. Ensures within established turnaround times, with appropriate corrective action and follow-up when needed.
• Partner with medical, laboratory, and administrative leaders to evaluate, validate, implement, and monitor new assays, methods, instruments, software, and workflows.
• Serve as a technical and operational resource for laboratory staff, physicians, clinical teams, and organizational partners.
• Act as an operational liaison to oncology, hematopoietic stem cell transplant, clinical trials, pathology, and other clinical stakeholders.
• Maintain continuous readiness for licensing, accreditation, and regulatory inspections and coordinate timely correction of identified deficiencies.
• Establish and monitor quality control, proficiency testing, quality assurance, quality improvement activities, and laboratory performance indicators. Completes the necessary investigation and follows through with all corrective and preventive actions.
• Lead, coach, schedule, develop, and evaluate assigned technical and non-technical personnel while promoting a safe, respectful, inclusive, and collaborative work environment.
• Support operating and capital budget activities, purchasing, staffing, inventory, equipment, workload statistics, and operational records.
• Evaluate laboratory information system and informatics processes, support workflow validation, ensure staff training, and maintain complete and secure documentation.

Ideal Candidate

The ideal candidate is an experienced clinical laboratory professional and people leader with expertise in hematology, flow cytometry, bone marrow morphology, quality management, regulatory readiness, and laboratory operations. This individual communicates effectively with interdisciplinary partners, applies sound judgment in complex operational settings, and is committed to patient safety, staff development, operational excellence, and continuous improvement.

Job Requirements

• B. S. in Medical Technology (B.S.M.T. or equivalent, e.g., HHS examination or ability to meet CLIA qualifications for Moderate complexity laboratory testing) required.
• Minimum five (5) years of practical clinical laboratory experience, including instrumentation and high complexity testing.
• Minimum three (3) years of experience as a supervisor or team lead, or an equivalent combination of leadership experience consistent with organizational requirements.
• Nationally/Internationally recognized certification as a Medical Laboratory Scientist or equivalent (ASCP, AAB, or AMT) eligible. Must obtain within 6 months of hire date.
• Flow cytometry and/or hematology experience strongly preferred; experience with bone marrow morphology or hematologic malignancy diagnostics preferred.
• Experience supporting assay validation, regulatory inspections, quality management, workforce development, and laboratory operations preferred.
• Experience collaborating with oncology, hematopoietic stem cell transplant, and/or clinical trial programs preferred.

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .