Supervisor Installation

Renewal by Andersen Metro & Midwest; Des Plaines (IL); On-site; USD 87,000 - 134,000; Full time

Benefits offered by this job

401(k) Plan

Profit Sharing

Medical, Dental and Vision Coverage

FSAs and HSA

Life Insurance

Paid Time Off and Holidays

Maternity and Parental Leave

Career Growth Opportunities

Job summary

Andersen Corporation is seeking a Support Installation Manager in the United States to drive installation, project management, and service teams while boosting branch profits through better first-time-through results and fewer remakes. You will coach both subcontractors and internal staff, analyze metrics to target gaps, and partner with leadership to resolve issues and improve administrative and field processes.

Leadership and knowledge of building codes are required.

Qualifications

• Four-year degree or equivalent education/experience.
• Valid driver's license with clean driving record.
• 5+ years in home improvement or related field.
• Computer skills and data management capability.
• Customer orientation and service mindset.
• Strong written and verbal communication skills.
• Knowledge of building codes preferred.
• Experience recruiting/managing independent contractors preferred.
• Ability to lead in a team environment.
• Basic financial knowledge.

Responsibilities

• Ride-a-long field training; two days per week with debrief and coaching.
• Analyze metrics to identify training focus areas (FTT, remakes, knowledge).
• Partner with branch leadership to resolve issues and improve processes.
• Deliver monthly trainings on product, installation, and service knowledge.
• Meet margins and revenue goals by aligning resources with demand.
• Lead safety initiatives and ensure regulatory training compliance.
• Directly train, manage, and coach all installation staff and subs-contractor teams.

Skills

Driver's license

Customer orientation

Communication skills

Team leadership

Basic financial knowledge

Ability to lead

Problem solving

Education

Four-year degree

Job description

ANDERSEN CORPORATION SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

Support Installation Manager(s) in leading the installation team, the project management team, the service team, and ultimately increasing the branch operating profit by increasing the effectiveness, as measured by first time through (FTT) and retail location remakes of individual sub- contractors and employees by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge as well as installation and industry knowledge. Providing support for installation manager’s responsibilities.

POSITION RESPONSIBILITIES

• Ride-a-long field training. Complete a minimum (2) days of ride-along field training per week. Use a process of both observation and demonstration in the field to train. Debrief with installation manager(s) and document results. Providing performance feedback to improve overall installation, project management and service performance.

• Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction.

• Partner withbranch leadership teamon resolving open issuesandidentifying areas of improvement. Provide necessary training and support to continuously improve back-office installation, project management and service processes and paperwork.

• Partner with product knowledge experts in the development and delivery of monthlyteammeetings, product knowledge, installation knowledge and service knowledge training to increasedepartmentaleffectiveness and efficiency.

• Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.

• Lead the safetyinitiativesof the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory training required is completed as appropriate. Participate as a team member on the CORO Safety Committee.

• Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor.

• Directlytrain, manage, and coachall employees (sub-contractor and internal)involved in the installation process.

MINIMUM QUALIFICATION,SKILLAND/OR COMPETENCYREQUIREMENTS

• Four-yeardegree or an equivalent combination of education and experience.
• Valid driver’s license with acceptable accident and moving violation motor vehicle record.
• A minimum of5years of work experience in the home improvement or other closely related field.
• Computer skills and management of computer-based information.
• Customer Orientation.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes, preferred.
• Previous work experience recruiting and managing independent contractors, preferred.
• Ability to work and lead in a team environment.
• Basic financial knowledge.

PAY RANGE:

$86,706.00 - $134,394.00

CULTURE AND BENEFITS:

At Andersen, we believe our people are at the heart of everything we do. Every day, theirtalent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING:

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER:

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail].

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.