Supervisor Installation

Renewal-By-Andersen; Des Plaines (IL); On-site; USD 87,000 - 134,000; Full time

Benefits offered by this job

401(k) Plan

Company Matching

Profit Sharing

Medical Coverage

Dental Coverage

Vision Coverage

HSA

Paid Time Off

Paid Holidays

Parental Leave

Job summary

Andersen Corporation in Des Plaines, IL seeks a Support Installation Manager to lead the installation, project management, and service teams while increasing branch profitability through improved FTT and reduced remakes.

You will train field staff, analyze installation metrics, and collaborate with branch leadership to optimize processes, safety, and regulatory training, coaching both subcontractors and internal staff.

Qualifications

• Four-year degree or equivalent experience in a related field.
• Valid driver's license with acceptable MVR.
• Minimum 5 years in home improvement or related field.
• Strong written and verbal communication; customer oriented.

Responsibilities

• Ride-a-long field training with a minimum of two days per week; debrief and document results.
• Analyze metrics to identify training needs and improve FTT and remakes.
• Partner with branch leadership to resolve issues and drive improvements.
• Deliver monthly training with product, installation, and service knowledge.
• Directly train, manage and coach all installation process staff and subcontractors.

Skills

Leadership

Coaching

Communication

Analytical skills

Education

Bachelor's degree

Job description

ANDERSEN CORPORATION SUMMARY:At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.JOB DESCRIPTION:Support Installation Manager(s) in leading the installation team, the project management team, the service team, and ultimately increasing the branch operating profit by increasing the effectiveness, as measured by first time through (FTT) and retail location remakes of individual sub- contractors and employees by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge as well as installation and industry knowledge. Providing support for installation manager’s responsibilities.POSITION RESPONSIBILITIESRide-a-long field training. Complete a minimum (2) days of ride-along field training per week. Use a process of both observation and demonstration in the field to train. Debrief with installation manager(s) and document results. Providing performance feedback to improve overall installation, project management and service performance.Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction.Partner with branch leadership team on resolving open issues and identifying areas of improvement. Provide necessary training and support to continuously improve back-office installation, project management and service processes and paperwork.Partner with product knowledge experts in the development and delivery of monthly team meetings, product knowledge, installation knowledge and service knowledge training to increase departmental effectiveness and efficiency.Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.Lead the safety initiatives of the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory training required is completed as appropriate. Participate as a team member on the CORO Safety Committee.Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor.Directly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process.MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTSFour-year degree or an equivalent combination of education and experience.Valid driver’s license with acceptable accident and moving violation motor vehicle record.A minimum of 5 years of work experience in the home improvement or other closely related field.Computer skills and management of computer-based information.Customer Orientation.Strong written and verbal communication skills.Knowledge of applicable building codes, preferred.Previous work experience recruiting and managing independent contractors, preferred.Ability to work and lead in a team environment.Basic financial knowledge.PAY RANGE:$86,706.00 - $134,394.00CULTURE AND BENEFITS:At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include:401 (k) Plan, Employer Fixed Contributions & Company MatchingProfit Sharing*Medical, Dental and Vision Coverage*Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)Life InsurancePaid Time Off & Paid HolidaysPaid Maternity Leave & Paid Parental Leave*Career Growth Planning & Nationwide Career OpportunitiesFor employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail] look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.