Supervisor - Inside Sales

Wesco; New Brighton (MN); On-site; USD 82,000 - 103,000; Full time

Benefits offered by this job

Bonus plan

Sales commissions

Benefits package

Job summary

Wesco, located in New Brighton, MN, seeks an experienced Supervisor - Inside Sales to partner with branch management in shaping sales strategies, executing plans, and budgeting to grow accounts, margins, and new customers.

You will lead assigned staff to achieve performance, service, productivity and quality goals while maintaining morale and delivering economical customer service.

Qualifications

• 5+ years inside sales experience
• Knowledge of business and management principles
• Customer service principles and evaluation
• Administrative and clerical procedures
• Strong verbal and written communication
• Effective time management
• Demonstrate teamwork, leadership and flexibility
• 2 years sales supervision experience preferred
• 3 years electrical experience preferred
• Ability to travel 0%–25%

Responsibilities

• Provide supervision of inside sales and counter personnel.
• Coach and mentor staff on order entry, quotations, margins and problem solving.
• Lead communication from branch management to employees.
• Assist with workload distribution and attendance records.
• Participate in hiring input, performance appraisals and training.
• Analyze trends and help optimize branch productivity and service.
• Coordinate with suppliers for returns and credits.
• Direct credit management and collections efforts.
• Provide product training for team and vendors.

Skills

Inside sales

Leadership

Communication

Time management

Teamwork

Customer service

Analytical skills

Flexibility

Sales supervision

P&L awareness

Education

High School Degree or equivalent

Bachelor's Degree preferred

Job description

Job Description

As the Supervisor - Inside Sales, you will assist branch management in the formulation of sales strategies and execute, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintainpositive employee morale while servicing customer base in an economical way.

Job Description

As the Supervisor - Inside Sales, you will assist branch management in the formulation of sales strategies and execute, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintainpositive employee morale while servicing customer base in an economical way.

Responsibilities

• Provides immediate supervision of inside sales and counter personnel.
• Coachesand mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette.
• Takes leadership and direction from branch management and communicates to employees.
• Assists with team workload distribution.
• Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with disciplinary actions.
• Analyzes trends and provides input on branch action plans to correct issues, improve service, and optimize productivity.
• Serves asliaisonwith suppliers for return authorizations.
• Directs credit management in extension of credit and collection of accountsreceivablele claims and deductions.
• Provides and organizes product training for team and vendors.

Qualifications

• High School Degree or equivalent required; Bachelors’ Degree preferred
• 5+ years required of inside sales experience
• Knowledge of business and management principles, including strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology
• Strong verbal, written, analytical, persuasion and interpersonal skills
• Excellent communication and computer skills
• Effective time management
• Demonstrate teamwork, leadership, and flexibility
• 2 years preferred of sales supervision and department site P&L
• 3 years of electrical experience preferred
• Ability to travel 0% - 25%

Compensation Details: $82,400 - $103,000 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.