Supervisor, Information Services

ChristianaCare; Wilmington (DE); Hybrid; USD 110,000 - 176,000; Full time

Benefits offered by this job

Medical Insurance

403(b) Plan

Paid Time Off

Parental Leave

Tuition Assistance

Care.com Membership

Backup Care Services

Vendor Discounts

Job summary

ChristianaCare, a leading health system with hospitals in Wilmington and Newark, DE, is seeking a hybrid IT Project Leader to coordinate and guide staff delivering enabling information technology solutions.

The role emphasizes team leadership, operational readiness, and cross-team collaboration across projects. Ideal candidates have a Bachelor's degree and 4+ years of project management experience in multi-disciplinary settings.

Qualifications

• Bachelor's degree or commensurate experience in a related field.
• 4+ years of project and/or resource management experience.
• Experience leading multi-disciplinary teams and IT projects.
• Ability to manage budgets and vendor relationships.

Responsibilities

• Leads small teams and manages recruitment and performance.
• Manages operational readiness of existing systems.
• Resolves project barriers and aligns teams across projects.
• Communicates with IT leaders and stakeholders to ensure delivery.
• Manages budgets and vendor relationships within project scope.
• Oversees project management methodology and intake processes.

Skills

Team leadership

Project management

Resource management

Stakeholder communication

Education

Bachelor's degree or commensurate experience

Job description

Job Details

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

ChristianaCare Offers

• Medical, Dental, Vision, Life Insurance, etc.


• Two retirement planning offerings, including 403(b) with company contributions.


• Generous paid time off with annual roll-over and opportunities to cash out.


• 12-week paid parental leave


• Tuition assistance


• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more

Primary Function

To coordinate and lead the activities and performance of staff members within a small team focused on implementing and supporting enabling information technology solutions and services.

Principal Duties and Responsibilities

• Leads small teams of individuals including managing recruitment, retention, staffing plans, and performance accountability.


• Manages operational readiness of existing systems and services.


• Helps to resolve barriers and conflicts (resource, timing, financial, sequencing) between multiple projects and project teams. Resolves issues before they become barriers to successful project implementations.


• Develops and maintains effective lines of communication and relationships with IT leaders and staff, and appropriate CCHS leaders and staff to ensure IT department is delivering effective and efficient projects and services.


• Provides and presents organizational communication and education related to the areas of responsibility. Ensures communications are consistent and coordinated.


• Leads organizational and departmental performance improvement activities


• Identifies and pursues opportunities for continuing professional development to increase understanding of assigned areas, information technology direction, and healthcare direction.


• Manages projects using CCHS-specific project management methodology to deliver technology that drives business/clinical benefit


• Develops and manages budget for specific projects.


• Manages vendor relationships within scope of project-specific work.


• Provides intake mechanism for organizational ideas and leads the champion/sponsor through the initial stages of the project management methodology, to position the project for approval, and coordinate the handoff to the appropriate project manager.


• Performs other duties as required.

Education and Experience Requirements

• Bachelor's degree or commensurate experience in a discipline related to the assigned area.


• 4+ years of project and/or resource management experience with an emphasis on experience with multi-disciplinary projects, systems and/or teams.

Annual Compensation Range

Annual Compensation Range $110,177.60 - $176,280.00

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Equal Opportunity Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Sep 12, 2026

Clarification of Employee Benefits

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/