Supervisor II, Shift Team, Billings Refinery

Phillips 66; Billings (MT); On-site; USD 128,000 - 156,000; Full time

Benefits offered by this job

Annual Variable Cash Incentive Program

401k company match

Pension

Medical, Dental, and Vision benefits

Well-being programs

Job summary

Phillips 66 is seeking a Supervisor II, Shift Team at the Billings Refinery to lead a team of operators on the production line, ensuring safe, reliable delivery of the daily plan. You will guide daily operations, remove barriers, and foster a culture of accountability and continuous improvement.

As a leader, you’ll monitor KPIs, coordinate scheduling and maintenance, champion safety, and support colleagues across shifts to drive performance in a high-hazard, highly regulated environment in

Qualifications

• Legally authorized to work in the United States.
• High School diploma or GED.
• 3+ years of relevant experience in operations, production, manufacturing, or related roles.
• Valid driver’s license.
• Travel up to 5%, extended hours, on-call duties, and ability to handle physical requirements.

Responsibilities

• Lead a team of shift operations employees to meet daily/monthly targets for volume, quality, and cost.
• Monitor KPIs, respond quickly to issues, and uphold safety and environmental standards.
• Coach operators, provide performance feedback, and clarify roles and standard work.
• Oversee start-ups, shutdowns, changeovers, and trials to optimize reliability and throughput.
• Coordinate scheduling, materials, and maintenance to keep the line running smoothly.
• Promote a strong safety culture and ensure regulatory compliance.
• Collaborate across shifts to implement standard work and continuous improvement.
• Support troubleshooting and urgent repairs, coordinating with maintenance.

Skills

Team leadership

Operations management

Safety compliance

Problem solving

Education

High School diploma or GED

Job description

Phillips 66 & YOU - Together we can fuel the future

As a Supervisor II, Shift Team at Phillips 66, you will lead a team of operators on the production line to safely and reliably deliver on our plan each shift. You will guide day-to-day operations, remove barriers so your team can do their best work, and help build a culture of accountability, inclusion, and continuous improvement.

At Phillips 66, Lead Forward is our leadership approach. It defines how leaders show up, make decisions, and support their teams while delivering results in a complex, fast-changing environment. Leaders at this level focus on setting clear direction, building trust, and helping their teams succeed. You’re expected to act with integrity, make timely and thoughtful decisions, and take ownership of outcomes while supporting collaboration across teams. This role is about leading people well, even when priorities change or the path forward isn’t always clear.

What You’ll Do

• Lead a team of shift operations employees to safely meet daily and monthly volume, quality, and cost targets, setting clear expectations, providing feedback, and following through on commitments to build trust.
• Own the performance of your shift by monitoring key performance indicators, responding quickly to issues, and holding yourself and the team accountable for meeting production, safety, and environmental standards.
• Build a cohesive, inclusive team by coaching operators, providing regular performance and development feedback, and ensuring everyone understands their roles, standard work, and how their work connects to site goals.
• Oversee day-to-day operation of production equipment and systems, including start-ups, shutdowns, changeovers, and new product trials, adjusting processes to optimize reliability, throughput, and product quality.
• Coordinate work scheduling, material and resource planning, and maintenance activities for your shift to keep the line running efficiently, using data to make sound, timely decisions and knowing when to elevate issues.
• Champion a strong safety culture by applying safe work practices, ensuring compliance with health, safety, and regulatory requirements, and stopping or adjusting work when conditions are unsafe or unclear.
• Partner across shifts and functions to remove barriers, share information, and implement standard work and continuous improvement ideas that enhance equipment uptime and reduce waste.
• Lead the team through change, such as new procedures, equipment, or production plans, by providing clarity, remaining calm under pressure, and helping employees adapt while maintaining performance.
• Support troubleshooting, emergency repairs, and equipment rebuilds by coordinating with maintenance and technical experts and ensuring clear communication and documentation of issues and resolutions.

What You’ll Bring – Required

• Legally authorized to work in the job posting country
• High School diploma or GED equivalent
• 3 or more years of relevant working experience in operations, production, manufacturing, or related roles
• Possess a valid driver’s license
• Must be willing and able, with or without reasonable accommodations, to comply with the following:
• Travel up to 5%
• Work extended hours, which may include evenings, weekends, and holidays, and perform occasional on-call duties
• Transport articles up to 50 pounds
• Climb ladders and stairs up to 200 feet
• Work safely near large, hot, high‑speed machines, around chemicals and hydrocarbons under high pressure and heat, and in harsh weather conditions
• Wear fire retardant clothing and personal protective equipment
• Maintain face daily for proper respirator/face mask seal (some examples include being free of facial hair and/or clean shaven)

What Makes You Stand Out – Preferred

• Experience in refining, petrochemical, or energy manufacturing environments
• 1 or more years of experience supervising employees or leading a team, including directing daily work and managing performance
• 5 or more years of production or manufacturing operations experience
• Proven success leading shift teams to meet or exceed safety, quality, cost, and delivery targets in a high hazard or highly regulated environment
• Experience with production planning, scheduling, and key performance indicator (KPI) management tools and systems
• Experience driving standard work, total productive maintenance, or other continuous improvement programs
• Demonstrated ability to scale leadership behaviors that align with Phillips 66’s leadership expectations, such as building inclusive teams, collaborating across functions, taking ownership, and navigating change

Compensation Range

This position has a base salary range of $127,800 - $156,200.

The Billings Refinery is located in Billings, Montana. Its facilities include crude distilling, naphtha reforming, fluid catalytic cracking, alkylation, hydrodesulfurization and delayed coking units. The refinery processes a mixture of Canadian heavy, high‑sulfur crude oil delivered by pipeline, and domestic crude oil delivered by truck. With the startup of a new vacuum distillation unit in 2017, the refinery has 100 percent heavy crude processing capability. The refinery produces a high percentage of transportation fuels and petroleum coke. Finished petroleum products are distributed by pipeline, rail car and truck. Pipelines transport most of the refined products to markets in Montana, Wyoming, Idaho, Utah, Colorado and Washington.

Total Rewards

Benefits

• Annual Variable Cash Incentive Program (VCIP) bonus
• 8% 401k company match
• Cash Balance Account pension
• Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
• Total well‑being programs and incentives, including Employee Assistance Plan, well‑being reimbursement, and backup family care services

Learn more about Phillips 66 Total Rewards.

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, cultivate an environment of trust, seek different perspectives and pursue excellence.

Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting phillips66.com.

Phillips 66 is an Equal Opportunity Employer