Supervisor, IBX Critical Facilities

Equinix, Inc.; Palo Alto (CA); On-site; USD 96,000 - 144,000; Full time

Benefits offered by this job

Employee Assistance Program

Health, life, and disability insurance

PTO & Holidays

Job summary

Equinix, Inc. is seeking an experienced Operations Manager to supervise a team responsible for maintaining and improving critical infrastructure in Silicon Valley.

You will oversee scheduling, budgeting, and on-site project delivery across datacenters, ensuring contractor work meets Equinix standards. The role emphasizes incident coordination, testing support, and efficient site management within a dynamic digital infrastructure environment.

Qualifications

• Minimum of 5 years of related experience or equivalent work experience (5+).
• Bachelors degree or equivalent work experience

Responsibilities

• Supervise a semi-skilled support team and manage tasks, schedules, and workflow.
• Plan and manage datacenter projects, budgets, and maintenance.
• Oversee contractor work to meet Equinix standards.
• Assist start-up tests and document issues.
• Coordinate on-site activities during incidents.

Skills

Leadership

Team supervision

Project management

Budget management

Incident management

Education

Bachelors degree or equivalent work experience

Job description

Who are we?

Equinix is the world’s digital infrastructure company shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Provides immediate supervision to a unit or group of employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team.

Responsibilities

Management

• Provides immediate supervision to semi-skilled support teammembers. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team

• Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and training

Project / Infrastructure Site Management

• Plans, coordinates, budgets, and implements resources to complete projects and maintenance within the datacenters. Executes specified routine tasks. Meets unit targets typically against a weekly plan

• Provides input and guidance towards budget

• Overall site capacity supervision

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix's required standards

Testing

• Assists with start up tests, documenting and reporting all problems

Incident Management

• Communicates and coordinates activities and on-site staff during an incident

Qualifications

• Minimum of 5 years of related experience or equivalent work experience (5+)

• Bachelor’s degree or equivalent work experience

The targeted pay range for this position in the following location is / locations are:

United States - SV8 Silicon Valley : 96,000 - 144,000 USD / Annual

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.

The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program

An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.