Supervisor I/II- QC

HollisterStier Allergy; Spokane (WA); On-site; USD 89,000 - 143,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA/HSA

Life Insurance

AD&D Insurance

Disability Insurance

Employee Assistance Program

Job summary

Jubilant HollisterStier LLC in Spokane, WA seeks a Quality Control Supervisor I/II to direct daily lab operations, manage analyst training, and ensure analytical results meet SLA standards. You’ll oversee testing in the analytical/microbiological QC lab, approve results, and drive improvements in procedures and safety compliance.

The role requires BS in a hard science, 3–5 years in pharma/lab settings, and supervisory experience for Level II.

Qualifications

• Bachelor of Science in Chemistry, Biology or related hard science.
• 3 years’ related laboratory or pharmaceutical experience
• Microsoft Office
• Manual Dexterity
• Knowledge of cGMP
• Ability to write clear, accurate reports

Responsibilities

• Coordinate and schedule analytical testing in the Quality Control Laboratory.
• Approve analytical test results prior to release.
• Oversee training of new analysts and improve training processes.
• Conduct periodic self-inspections and implement corrective actions.
• Assess and recommend laboratory equipment to improve efficiency.
• Investigate unexpected or out-of-spec results.
• Design and lead studies to troubleshoot problems.
• Approve procedures, protocols, and reports.
• Maintain training compliance on procedures.
• Adhere to GMP and safety regulations.
• Supervise analysts and assist with problem-solving.
• Oversee performance management for direct reports.
• Interacts with clients and communicates results; propose resolutions.
• Defend process improvements and regulatory considerations.

Skills

Manual Dexterity

Written Reports

Initiative & Learning

cGMP Knowledge

Analytical Skills

Chemistry Basics

Statistical Knowledge

Communication Skills

Education

Bachelor of Science in Chemistry, Biology or related hard science

Tools

Microsoft Office

Job description

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well‑being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas — you belong here.

Job Description:

The Quality Control Supervisor I/II provides direction and support for the daily operations of the Analytical and/or Microbiological Quality Control Laboratory through scheduling, assignment of tasks among laboratory analysts, and review and approval of analytical reports, associated documentation, and records. This role is responsible for maintaining analyst training programs and documentation, including safety, cGMP, and job-specific functions, conducting investigations as needed, and ensuring performance meets established Service Level Agreement (SLA) standards.

• Coordinate and schedule the analytical testing performed in the Analytical/Microbiological Quality Control Laboratory. This includes analysis of raw materials, in-process, final container, and stability products according to established procedures. This requires close cooperation with Production Planning and Manufacturing Departments.
• Approve the analytical test results prior to release from the laboratory.
• Oversee the training of new analysts. Make recommendations for training process improvements.
• Conduct periodic laboratory self-inspections to ensure compliance with GxP, housekeeping, and safety. Implement corrective actions based upon inspection findings.
• Assess and recommend the acquisition of laboratory equipment that is needed to comply with test procedures and/or improve efficiencies in the laboratory.
• Perform investigation of unexpected, out-of-trend, and out-of-specification test results.
• Independently design and lead studies to assess product or procedural problems/troubleshooting.
• Approve procedures, protocols, and reports.
• Maintain training compliance on all procedures.
• Adhere to the all aspects of plant safety programs and in keeping with GMP’s or other regulations.
• Supervise and assist the analysts as they solve technical and analytical/microbiological problems.
• Oversee the performance management process for each direct-report.
• Internal and/or external client interactions, including communication of results and incidents; propose and implement possible resolution pathways.
• Propose and be capable of defending pathways for improvement of processes and procedures, and suggest resolution on issues such as unexpected results.
• Understand and interpret current CFR and GMP regulations; create procedures for regulations which impact the laboratory.

Qualifications:

Required:

Level I

• Bachelor of Science in Chemistry, Biology or related hard science
• 3 years’ related laboratory or pharmaceutical experience
• Microsoft Office
• Manual Dexterity
• Knowledge, practical application, and understanding of the sciences are necessary to perform the functions of this position.
• Must utilize scientific literature and make effective written and oral reports that are clear, accurate, and logical.
• Knowledge of chemistry, statistics, computer-assisted data processing, and good-manufacturing practices is desirable.
• Must demonstrate initiative and a willingness to learn.
• Must have good understanding and knowledge of cGMP

Level II

• Bachelor of Science in Chemistry, Biology or related hard science.
• 5 years related laboratory or pharmaceutical experience
• 2 years supervisory or relevant leadership experience
• Microsoft Office
• Manual Dexterity
• Knowledge, practical application, and understanding of the sciences are necessary to perform the functions of this position.
• Must utilize scientific literature and make effective written and oral reports that are clear, accurate, and logical.
• Knowledge of chemistry, statistics, computer-assisted data processing, and good-manufacturing practices is desirable.
• Must demonstrate initiative and a willingness to learn.
• Must have good understanding and knowledge of cGMP
• Expert in developing and effectively present training programs related to safety, cGMP and job training.

Preferred:

Level I

• Lead/supervisory experience
• Pharmaceutical experience

Level II

• Lead/supervisory experience
• Pharmaceutical experience
• FDA Regulated Industry Experience

Shift:

Monday-Friday 8:00am-4:30pm

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage:

$89,250 – $142,800 annually, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don’t believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

We are an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.