Supervisor - QC & Oversight

Jubilant Pharma Limited; Spokane (WA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

FSA/HSA

Life & AD&D Insurance

Disability Insurance

Employee Assistance Program

Job summary

Jubilant HollisterStier LLC in Spokane, WA seeks a Compliance & Oversight leader to drive real-time QA oversight across manufacturing and support operations. The role emphasizes process monitoring, batch record review, area audits, and rapid quality decision-making.

You will coach and develop QA Oversight personnel, manage compliance risks, and partner with multiple departments to ensure inspection readiness and continuous improvement. Strong FDA-regulated industry experience is required.

Qualifications

• Bachelor of Arts or Science required, but Associates with 7 years related experience considered
• 4 years’ experience required; supervisory/leadership experience required
• Pharmaceutical and FDA regulated industry experience required
• Expert knowledge of cGMP and GDP requirements and pharmaceutical manufacturing operations

Responsibilities

• Provide leadership and direction to Compliance & Oversight personnel responsible for real-time QA oversight of manufacturing, packaging, warehouse, laboratory, and support operations during process execution.
• Manage daily oversight activities to ensure quality presence and effective on-floor oversight including batch record review, area audits, and quality event identification.
• Establish performance expectations, training plans, and development opportunities for direct reports.
• Provide coaching and technical guidance on GMP requirements, quality risk identification, and decision-making.
• Support regulatory inspections, client audits, and internal assessments by ensuring inspection readiness and SME involvement.
• Develop metrics related to oversight activities, compliance performance, and continuous improvement initiatives.

Skills

GMP compliance

Quality oversight

Problem solving

Leadership

Cross-functional collaboration

Education

Bachelor's degree or 7 years experience in lieu

Tools

Batch record review

Job description

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support life-changing medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.

Why builders choose us

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

Job Description

• Provide leadership and direction to Compliance & Oversight personnel responsible for real-time QA oversight of manufacturing, packaging, warehouse, laboratory, and support operations during process execution.
• Manage daily oversight activities to ensure adequate quality presence in operational areas and effective execution of on-floor oversight responsibilities, including process monitoring, batch record review, area audits, and quality event identification.
• Establish performance expectations, objectives, training plans, and development opportunities for direct reports to ensure consistent execution of oversight activities and continued professional growth.
• Provide coaching, mentoring, and technical guidance to Compliance & Oversight personnel regarding GMP requirements, procedural expectations, quality risk identification, and decision‑making.
• Provide real-time quality support and problem‑solving assistance for operational and quality‑related events; assess impact, determine appropriate escalation, and facilitate timely resolution of issues.
• Ensure timely identification, communication, documentation, and escalation of quality events, procedural deviations, compliance risks, and operational concerns.
• Monitor the quality and effectiveness of on‑floor oversight activities, including batch record review, area audits, process observations, and execution of oversight programs.
• Evaluate compliance trends, recurring observations, and operational risks identified through oversight activities; communicate emerging risks and drive implementation of appropriate corrective actions and improvements.
• Maintain appropriate staffing levels and manage the performance of direct reports through recruitment, onboarding, performance management, employee development, coaching, and recognition activities.
• Partner with Manufacturing, Packaging, Warehouse, Engineering, Validation, QC, and other departments to promote compliance, resolve issues, and support successful execution of site operations.
• Support regulatory inspections, client audits, internal audits, and corporate assessments by ensuring personnel inspection readiness and providing subject matter expertise regarding QA Oversight activities.
• Ensure Compliance & Oversight personnel maintain a thorough understanding of applicable regulations, site procedures, quality standards, and current industry expectations.
• Lead and participate in cross‑functional teams to address complex quality issues, improve operational compliance, and support site quality objectives.
• Develop, monitor, and communicate departmental metrics related to oversight activities, compliance performance, inspection readiness, audit observations, resource utilization, and continuous improvement initiatives.
• Identify opportunities to strengthen quality oversight programs, improve operational compliance, enhance efficiency, and promote a culture of quality, accountability, and continuous improvement.

Qualifications

• Bachelor of Arts or Science required, but will consider Associates of Arts or Science with a solid 7 years directly related experience in lieu of Bachelor’s degree.
• 4 years’ experience required. Supervisory and lead experience required. Pharmaceutical and FDA regulated industry experience required.
• Expert knowledge of cGMP regulations, GDP requirements, and pharmaceutical manufacturing operations required.
• Demonstrated ability to provide and lead independent QA oversight of manufacturing operations during process execution, including real-time quality and compliance decision making required.
• Experience overseeing on‑floor batch record review, process monitoring, area audits, and quality risk identification required.
• Strong problem‑solving skills with the ability to assess quality events, determine product and compliance impact, and drive appropriate escalation and resolution required.
• Ability to identify compliance trends, evaluate operational risks, and implement corrective actions and continuous improvement initiatives required.
• Experience leading, coaching, and developing QA Oversight personnel while promoting a culture of quality, accountability, and inspection readiness required.
• Effectively coaches, mentors, and develops personnel while fostering accountability, engagement, and high performance.
• Communicates clearly and professionally across all organizational levels and effectively influences decisions in support of quality and compliance objectives.
• Analyzes complex situations, evaluates risk, and makes timely, well‑reasoned decisions in dynamic operational environments.
• Proactively identifies issues, facilitates resolution of conflicts, and drives sustainable solutions to quality and operational challenges.
• Builds productive working relationships and partners effectively with cross‑functional teams to achieve site objectives.
• Demonstrates flexibility in changing priorities while promoting innovation, efficiency, and continuous improvement.
• Consistently demonstrates sound judgment, professionalism, and commitment to patient safety, product quality, and regulatory compliance.

Vision Requirements

• 14/14 Corrected Near‑Point
• Pass Color Deficiency Test

Other Physical Requirements

• Prolonged sitting required.

Location: Spokane, WA - On Site, Full-Time

Compensation & Benefits That Start on Day One — Because Your Well Being Matters

Hiring Wage: $84,975-$99,963 annually, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don’t believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long‑term success.

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short‑Term & Long‑Term Disability Insurance
• Employee Assistance Program

Jubail HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.