Supervisor I

DSV Air & Sea Inc.; Folsom (CA); On-site; USD 69,696 - 87,120; Full time

Job summary

DSV is seeking an Operations Supervisor in Folsom, USA, to oversee inbound/outbound activities, staffing, and performance against KPIs. You will manage labor, space, equipment, and daily work for warehouse operations under the Operations Manager, ensuring safe, efficient, and cost-effective results.

The role requires supervision experience, forklift training, and proficiency with WMS and RF scanners. Strong leadership and communication are essential to drive continuous improvement and client

Qualifications

• High-school diploma or GED required.
• 3 years of experience in logistics/distribution.
• 1 year in a supervisory role.
• Forklift training/certification preferred.

Responsibilities

• Lead and supervise inbound, outbound, and warehousing activities.
• Plan daily work schedules and allocate tasks to staff.
• Ensure safety, quality, and cost objectives are met.
• Communicate with management and clients on operations.

Skills

Leadership

Team supervision

Planning

Labor management

Communication

Attention to detail

Education

High-school diploma or GED

Tools

RF scanners

WMS

Forklift training

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long‑term, sustainable growth and value for our customers, employees, shareholders and society.

Location: USA – Folsom, 1900 Prairie City Rd.

Position Summary

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People‑management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.

Essential Duties and Responsibilities

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keep senior management and client representatives informed of critical issues that affect operations.
• Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manage operations to meet prescribed productivity and service goals and comply with terms outlined in the site’s operating agreement with the client.
• Implement and report on ongoing cost savings measures and provide ideas and suggestions for more efficient operations.
• Meet all client‑specified KPIs and comply with quality system requirements.
• Apply sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members.
• Assist in creating programs for hiring, training, and professional development; participate in performance evaluation system for recommending promotions, wage increases, and other HR activities.
• Lead overall training and evaluation responsibilities of warehouse staff.
• Plan the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers and assess priorities based on time sensitivity and available resources; assign duties to appropriate warehouse staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
• Train new staff in assigned duties, or delegate training responsibility to experienced team members; assess progress of trainees and add additional duties as appropriate.
• Keep informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
• Assign supervisory duties to experienced team members acting as leads for lower‑level warehouse staff; keep abreast of progress or problems.
• Notify the Manager of progress or problems requiring attention on a daily basis; hold regular meetings with warehouse staff to assess overall status and discuss ideas for improvement.
• Assist in the physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain a high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
• Provide ongoing growth and development opportunities for team members.
• Provide input and conduct annual performance reviews for team members.
• Support adherence to standard operating procedures (SOPs).
• Support and train team members with adherence to SOPs (corporate and client).

Skills & Abilities

Education & Experience

• High‑school diploma or GED.
• 3 years of experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role.
• Preferred: Prior MHE certification / knowledge of basic MHE operation.
• Certificates, licenses, registrations or professional designations.
• Completion of a forklift training program.

Computer Skills

• Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
• RF scanners.
• WMS functions.

Language Skills

• English (reading, writing, verbal).
• Business communication.

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

Other Skills

• Strong attention to detail, accuracy and ability to accomplish job tasks in a timely manner.
• Good organizational and personnel skills.
• Good communication skills, written and oral.
• Good leadership, supervision and planning skills.
• Ability to work flexible schedules, including nights and weekends, as required by the operation.
• Participate in established cross‑training metrics activities and be able to assist as a back‑up when needed.
• Adapt to change and thrive in a stimulating, fast‑paced work environment.
• Work overtime as dictated by business, whether mandatory or voluntary.
• Work in unregulated temperatures during the warmer and colder months, which can range from mild to moderate.

Core Competencies

• Leadership of Others, Accountability, Business Acumen, Communication / Building Partnership, Developing Oneself, Developing Others, Drive for Results, Embracing Change, Problem Solving, Empowerment, Leadership Excellence, Leading Change, Independent Contributor, Customer Orientation.

Physical Demands

Occasionally

• Bending.

Frequently

• Walking and Standing.

Constantly

• Sitting.

Ability to Lift / Carry and Push / Pull

• 0 to 35 lbs.
• Reach above shoulder, squat, or kneel.

Work Environment

The employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation

The expected base pay range is $69,696 – $87,120. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.