Supervisor, Housekeeping - Full Time - First Shift

Valley Health System; EE. UU.; Presencial; USD 27.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Zero-Deductible Health Plan

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Descripción de la vacante

Valley Health System in Winchester, VA seeks a Housekeeping Supervisor to lead daily department operations and ensure top-quality service for patients and staff. The role drives safety, efficiency, and guest satisfaction across shifts, coordinating housekeeping and linen tasks.

The ideal candidate has 3–5 years of progressive housekeeping experience, strong leadership, and a firm grasp of HIPAA/ OSHA requirements. Comprehensive benefits and growth opportunities are offered.

Formación

• High School Diploma or GED required.
• 3–5 years of progressive housekeeping experience.
• Ability to type is required.
• Strong knowledge of housekeeping processes & procedures.
• Excellent written and verbal communication skills.
• Ability to lead and direct a large group of employees.
• Prioritize multiple requests and assignments.

Responsabilidades

• Lead Housekeeping and Linen staff to ensure daily operations.
• Perform patient/customer and employee rounding.
• Coordinate and/or perform daily cleaning, discharges, burnishing, and inspections.
• Coordinate and/or perform support service activities and dispatch personnel.
• Ensure safety, quality and service excellence while adhering to OSHA and HIPAA standards.
• Provide input on employee evaluations and interview selections.

Conocimientos

Typing

Communication skills

Leadership

Prioritization

Educación

High School Diploma or GED

Descripción del empleo

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department

HOUSEKEEPING - 208090 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Range $19.72 - $29.59

Job Description

The Supervisor works closely with other members of the department.

Responsibilities

• handling of patient medications at discharge;
• maintaining a friendly, efficient, positive customer service attitude toward customers, clients and co-workers;
• responsive to customer needs;
• providing world-class service to customers and clients;
• maintaining the highest levels of safety, quality and service excellence for employees, clients, consumers, shareholders, and the community;
• maintaining a contagious and positive work ethic, inspires others, and models the VHS values;
• ensures that each customer feels informed, understood, and special through genuine and positive communication;
• contributes ideas and feedback to the department and is able to be depended upon to meet commitments;
• coordinates and leads employees in Housekeeping and Linen;
• performs patient/customer and employee rounding;
• performs service recovery to patients/customers who have received unsatisfactory service;
• runs shifts and daily operations supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections;
• coordinating and/or performing support service activity which includes taking service calls and dispatching the appropriate personnel to handle the issues;
• could perform such tasks as way-finding and parking if necessary;
• gives input on employee evaluations as well as assisting with disciplinary counseling;
• gives input on interviews for new hires;
• adheres to all HIPAA standards and practices when dealing with protected health information;
• adheres to all appearance standards and maintaining a professional dress at all times while working;
• adheres to all established systems and training programs to provide a safe working environment. Complies with OSHA regulations and other local, state and federal regulations;
• maintaining compliance with standards of operation and conduct;
• maintaining all records and reports to ensure compliance with all local, state and federal regulations and codes;
• maintaining compliance with all requirements of Federal, State, and local regulations and guidelines.

Education

High School Diploma or GED required

Experience

3-5 years of progressive experience in the housekeeping industry is required

Qualifications

• Ability to type is required.
• Must have a strong knowledge of housekeeping processes & procedures.
• Must possess excellent written and verbal communication skills.
• Must have the ability to lead and direct a large group of employees.
• Able to prioritize multiple requests and assignments.

Physical Demands

11 A

Environmental Services FLSA Classification

Non-exempt

Benefits

• A Zero-Deductible Health Plan Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
• In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!