Supervisor - Full Time

Pure Hockey, LLC; Exton (PA); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision & Disability

Bonus Plan

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Paid Parental Leave

Employee Discount

Descrizione del lavoro

Pure Hockey, LLC is seeking a Retail Supervisor to lead a fast-paced store team in Exton, PA. You’ll greet customers, manage cash transactions, and collaborate with management on store-wide goals.

The role requires coaching staff, optimizing inventory and merchandising, and resolving customer issues promptly. You will oversee daily operations, promote superior service, and ensure accuracy in pricing, scheduling, and training.

Competenze

• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Experience using a computer and handheld devices.
• Strong analytical and problem-solving skills.
• Knowledge of inventory management and merchandising techniques.
• Ability to work flexible hours, including weekends and holidays.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Mansioni

• Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Assist in the areas of merchandising, operations, sales and customer service
• Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
• Other duties assigned by manager

Conoscenze

Customer service

Retail operations

Staff training

Leadership

Merchandising

Inventory management

Analytical skills

Problem solving

Strumenti

POS system

Handheld devices

Descrizione del lavoro

Description

Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Responsibilities:

• Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Assist in the areas of merchandising, operations, sales and customer service
• Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
• Other duties assigned by manager

Requirements

• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Proven experience in a retail/customer service environment
• Ability to train, coach, develop and motivate employees
• Demonstrate effective interpersonal, organizational and leadership skills
• Experience using a computer and handheld devices
• Strong analytical and problem-solving skills
• Knowledge of inventory management and merchandising techniques
• Ability to work flexible hours, including weekends and holidays

Benefits:

• Medical, Dental, Vision & Disability Insurance
• Bonus Plan
• Flexible Spending Plan
• 401(k)
• Paid Vacation
• Paid Holidays
• Paid Parental Leave
• Employee Discount

Salary: $15.60-20.60