Supervisor, Full Time

Chartwells Higher Education; Cedar Rapids (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chartwells Higher Education seeks a Housekeeping Supervisor to oversee and train staff, ensuring adherence to unit standards and infection control procedures. You will manage interviews, hiring, evaluations, and, when needed, terminations in compliance with union agreements.

The role emphasizes budgeting, inventory control, scheduling, and safety, with responsibility for maintaining cleanliness and service quality across shifts.

Qualifications

• At least two years of housekeeping supervisory experience.
• Knowledge of infection control and health & safety standards.
• Union environment experience preferred.
• Understanding budgeting concepts and profit/loss awareness.
• Strong problem-solving and analytical abilities; good communication.

Responsibilities

• Supervise, train, and inspect housekeeping staff to meet unit standards.
• Manage personnel functions: interviews, hiring, evaluation, and terminations per agreements.
• Coordinate housekeeping and linen activities with emphasis on infection control and safety.
• Oversee site budget, cost control, and inventory of supplies.
• Prepare assignment sheets and manage staff scheduling and breaks.
• Ensure equipment is maintained and staff use proper supplies and procedures.
• Provide staff training and ensure high standards of cleanliness and service.

Skills

Supervisory experience

Infection control

Budgeting / P&L awareness

Communication skills

Computer skills

Tools

Microsoft Office

Job description

Description

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.

Essential Duties and Responsibilities

• Maintain responsibility and accountability for Personnel Management Functions of the department.
• Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
• Coordinate and support all relevant activities of the housekeeping and linen department with a special emphasis on Infection Control and Occupational Health & Safety.
• Maintain responsibility and accountability for the Financial Management of the costs and expenses of the budget for the site.
• Develop and follows appropriate policies, procedures, job routines to meet the needs of the site.
• Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts.
• Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
• Document call offs, and replace for any shift and coordinate assigned staff breaks.
• Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Assign designated keys, radios and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
• Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
• Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.

Qualifications

Do you have what it takes to be one of our Housekeeping Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• At least two (2) years of Housekeeping Supervisory experience.
• Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
• Previous experience working in a unionized environment is preferred.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent problem-solving and analytical skills both one-on-one and in group situations.
• Ability to work under stressful conditions.
• Ability to communicate effectively in written format and oral presentations.
• Excellent administrative and organizational skills and an ability to prioritizeExcellent computer skills.