Supervisor for Full Service- IAD

OHM Concession Group; Virginia (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Job summary

OHM Concession Group is seeking a dedicated Supervisor for their team at Washington/Dulles International Airport. In this role, you will oversee daily operations, lead a team, and ensure compliance with airport policies while maintaining a high level of service.

The ideal candidate will have supervisory experience, strong leadership and communication skills, and a willingness to work flexible shifts. Comprehensive medical and dental benefits are offered to full-time employees.

Qualifications

• Proven experience in a supervisory role, preferably in an airport or transportation environment.
• Ability to handle stressful situations and make quick decisions.
• Knowledge of airport operations, safety standards, and regulatory requirements is a plus.

Responsibilities

• Supervise daily operations and coordinate staff activities.
• Monitor compliance with airport policies and safety regulations.
• Provide training and performance feedback to team members.

Skills

Supervisory experience

Leadership skills

Communication skills

Interpersonal skills

Stress management

Microsoft Office Suite

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Job description

We are seeking a dedicated and experienced Supervisor to join our team at Washington/Dulles International Airport. The Supervisor will oversee daily operations, ensure compliance with airport policies, and lead a team to deliver exceptional service and maintain safety standards.

Key Responsibilities

• Supervise and coordinate daily activities of assigned staff to ensure efficient airport operations.
• Monitor compliance with safety regulations, airport policies, and procedures.
• Provide training, guidance, and performance feedback to team members.
• Handle escalated issues and resolve conflicts in a professional and timely manner.
• Collaborate with other departments to ensure smooth operational flow.
• Prepare reports on team performance, incidents, and operational metrics.
• Working side by side with the team
• Has great demeanor, is coachable, and welcomes constructive criticism.
• Maintain a safe and secure work environment for employees and passengers.
• Be a strong support to a manager

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven experience in a supervisory role, preferably in an airport or transportation environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle stressful situations and make quick decisions.
• Knowledge of airport operations, safety standards, and regulatory requirements is a plus.
• Proficient in Microsoft Office Suite and other relevant software.
• Flexible to work various shifts, including weekends and holidays.

PERKS

• Full-time employees can take advantage of medical, dental and vision benefits.