Supervisor for Full Service- IAD

OHM Concession Group, LLC; Virginia (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Discount employee meal

Competitive wages

Bonus program

Job summary

OHM Concession Group, LLC is seeking a dedicated Supervisor for Washington/Dulles International Airport. The Supervisor will oversee daily operations, ensuring compliance with airport policies while leading a team to deliver exceptional service and maintain safety standards.

Ideal candidates should have supervisory experience in transportation or airport settings, strong leadership skills, and a commitment to creating a safe environment. Full-time employees are offered a comprehensive benefits package including medical, dental, vision, and more.

Qualifications

• Proven experience in a supervisory role, preferably in an airport or transportation environment.
• Knowledge of airport operations, safety standards, and regulatory requirements is a plus.
• Flexible to work various shifts, including weekends and holidays.

Responsibilities

• Supervise and coordinate daily activities of assigned staff to ensure efficient airport operations.
• Monitor compliance with safety regulations, airport policies, and procedures.
• Provide training, guidance, and performance feedback to team members.
• Handle escalated issues and resolve conflicts in a professional and timely manner.
• Collaborate with other departments to ensure smooth operational flow.
• Prepare reports on team performance, incidents, and operational metrics.

Skills

Leadership skills

Communication skills

Interpersonal abilities

Ability to handle stressful situations

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Job Summary

We are seeking a dedicated and experienced Supervisor to join our team at Washington/Dulles International Airport. The Supervisor will oversee daily operations, ensure compliance with airport policies, and lead a team to deliver exceptional service and maintain safety standards.

Key Responsibilities

• Supervise and coordinate daily activities of assigned staff to ensure efficient airport operations.
• Monitor compliance with safety regulations, airport policies, and procedures.
• Provide training, guidance, and performance feedback to team members.
• Handle escalated issues and resolve conflicts in a professional and timely manner.
• Collaborate with other departments to ensure smooth operational flow.
• Prepare reports on team performance, incidents, and operational metrics.
• Working side by side with the team
• Has great demeanor, is coachable, and welcomes constructive criticism.
• Maintain a safe and secure work environment for employees and passengers.
• Be a strong support to a manager

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven experience in a supervisory role, preferably in an airport or transportation environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle stressful situations and make quick decisions.
• Knowledge of airport operations, safety standards, and regulatory requirements is a plus.
• Proficient in Microsoft Office Suite and other relevant software.
• Flexible to work various shifts, including weekends and holidays.

Benefits

• Full-time employees can take advantage of medical, dental and vision benefits.
• Discount employee meal
• Competitive wages
• Bonus program