Ramp Duty Manager - Dulles Airport

Flightline Support Group LLC; Chantilly (VA); Sur place; USD 65 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (100% paid by Flightlin

Birthday PTO

Mental Health PTO

Generous PTO plan

Holiday Pay

Bereavement PTO

Jury Duty PTO

Free Parking

401K

Résumé du poste

Flightline Support Group LLC seeks an experienced Ramp Service Duty Manager to oversee operations at Dulles Airport. The role focuses on managing airfield ramp activities, directing staff, schedules, and safety compliance to ensure smooth, secure operations.

The ideal candidate has 3–5 years of ramp operations leadership, a valid driver's license, and strong English communication skills. This is a full‑time position with rotating shifts and benefits at a premier airport location.

Qualifications

• 3-5 years of management/leadership experience in an airfield ramp operations environment.
• Proficient English required.
• Strong interpersonal skills to interact with multiple departments.

Responsabilités

• Oversee and coordinate all airfield ramp operations and staff.
• Direct daily activities, schedules, and on‑the‑job training.
• Ensure safety, compliance, and high-quality service at Dulles Airport.
• Respond quickly to incidents or emergencies and document findings.
• Build relationships with customers and airport officials to maintain operations.

Connaissances

Management experience

Leadership

Driver's license

Airfield driving

Description du poste

We are seeking an experienced, Ramp Service Duty Manager to oversee the operations and management of our Dulles Airport location. The ideal candidate will have a strong background in airport ramp operations management, ensuring the smooth functioning of all airfield activities.

• 3-5 years of management/leadership experience in an airfield ramp operations environment.
• A valid driver's license for at least one full year, with a clean driving record, without any moving violations or suspensions in the last 3 years, is required.
• Experience and knowledge of driving on the airfield at Dulles International Airport

• LOCATION

  • Chantilly, VA

• POSITION STATUS

  • This position is FULL-TIME, Salary Exempt
  • Must be available to work rotating shifts (overnight shift, day shift and weekend shifts, irregular shifts and absence coverage), all schedules include weekends and holidays.

• SALARY

  • 65-70K/yr. (Based on relevant experience)
  • Performance Bonus

• BENEFITS

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (100% paid by Flightline)
  • Birthday PTO
  • Mental Health PTO
  • Generous PTO plan
  • Holiday Pay
  • Bereavement PTO
  • Jury Duty PTO
  • Free Parking
  • 401K
    • All benefits are subject to applicable waiting periods and other eligibility requirements

• PERKS

  • Employee Discounts: Auto Insurance, Broadway Shows, Concerts, Gift Cards, Home and Renter’s Insurance, Hotels, Movie Tickets, Pet Insurance, Rental Cars, Restaurants, Retail, Sightseeing Tours, Spas, Sporting Events, Theme Parks, Vegas Shows & More!
  • Employee Assistance Program: Employee Wellness, counseling referral service, legal service, personal assistance service.
  • Financial Wellness: Financial coaching, Budget calculators, Financial dashboard & insights, Financial assessment, Student loan services, Educational resources, Loans, tax prep service.
  • Personal Care: Dental Insurance, Vision Insurance, Short-Term Disability Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Long-Term Care with Life Insurance, Term Life Insurance.
    • Disclaimer: All perks are offered through Paychex and their third-party vendors. Participation is strictly voluntary and programs are employee-funded via payroll deduction. Flightline Support Group LLC does not manage, own, or assume any liability for the services, eligibility requirements, or outcomes related to these third-party offerings.

• JOB OVERNIEW

  • Manage all aspects of airfield operations, direct and coordinate workers' activities, and carry out supervisory responsibilities per company policies and applicable laws. Hire and train new employees, manage work schedules, monitor work performance, order supplies, and maintenance of equipment.

• WHAT YOU'LL BE DOING

  • Be physically present to work andmeet workload productivity standards.
  • Follow and enforce all company policies and procedures.
  • Direct employees’ daily activities, including assigning work to be completed, creating schedules, providing on-the-job training for new hires, and carrying out disciplinary action.
  • Examine, inspect, and record information on equipment, materials, chemical inventory levels, productivity, and worksites to verify safety and operational data ensuring compliance with all specifications.
  • Organizing and seeing to the safe and appropriate use of equipment, facilities, and materials needed to accomplish certain work
  • Communicate with customers, employees, managers, and other personnel to exchange information and resolve problems.
  • Enforces compliance of operations personnel with administrative policies, procedures, safety rules, and government regulations.
  • Promptly, (within an hour, except in extenuating circumstances), be present on the airfield or facility, to begin the investigation of any accidents, incidents or injuries reported by staff.
  • Ensure customers’ specifications and requirements are followed, all products and services are prepared and/or performed to the customers’ satisfaction.
  • Build and cultivate relationships within the regional aviation community to procure new business.
  • Develop and maintain excellent client relationships through periodic meetings at individual airports
  • Develop current staff to work closely with customers’ management and front-line team members to increase productivity.
  • Engage in same work crew is assigned, when necessary, such as staff shortage, special assignments and any other operational need to meet customer and company needs.
  • Practices safe work methods and performs other related duties as requested.

• MUST-HAVES

  • 3-5 years of management/leadership experience in an airfield ramp operations environment.
  • Language skills: Proficient English required.
  • Strong interpersonal skills to interact well with multiple departments as required.
  • Self-starter with a high-energy work style and ability to motivate employees.
  • Highly organized and attention to detail required.
  • Able to understand and implement air carrier, airport, and government agencies' requirements, policies, and procedures.
  • Knowledge of safety/security operations, rules, regulations, and ability to maintain confidentiality.
  • Safety conscious work approach is required.
  • Able to work floating shifts and/or extra hours to satisfy operational needs.

• CERTIFICATES & LICENSES

  • Required: Airport security badge - must be able to attain an airport security badge during the hiring process and maintain an active badge for the duration of employment, without lapse at any time.
  • Attaining an airport security badge is an essential function of this position, you will be required to go through the airport's process to obtain an airport security badge, which allows you access to all areas in which Flightline Support Group LLC operates. This is an airport requirement for you to access the airfield where all work is completed.
  • Required: A valid driver's license for at least 1 full year, preferably 5 full years, with a clean driving. Must maintain a valid driver's license for the duration of employment without lapse.
  • Driving company vehicles and equipment is an essential function of this position, Supervisors must maintain a valid driver's license without lapse for the duration of employment with Flightline Support Group LLC, and must maintain a clean driving. During the training process, Supervisors must pass all airport required driver training to be able to drive on the airfield and must also pass a driving evaluation by Flightline Support Group LLC.

• DISCLAIMER

  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
  • It is Flightline Support Group policy to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity, or age limitations will be adhered to by the company where appropriate.
  • This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more, visit the E-Verify website

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.