Supervisor, Food Services (Lakeside Cafe)

Saint Louis Zoo; St. Louis (MO); On-site; USD 19,320 - 27,517; Part time

Job summary

A renowned zoological park in St. Louis is looking for a candidate to assist managers with daily operations and ensure exceptional service standards. Responsibilities include staff supervision, customer interaction, and sanitation practices. The ideal candidate has a high school diploma and supervisory experience, with familiarity in Microsoft Excel and Word. Flexibility in scheduling is essential as hours will vary, including weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Supervisory experience in a fast-paced, large volume atmosphere preferred.
• General familiarity with Microsoft Excel and Word required.

Responsibilities

• Assist the managers with daily operational responsibilities.
• Ensure staff is providing 'World Class Service' to customers.
• Monitor sanitary practices for food handling and cleanliness.

Skills

Supervisory experience

Customer service

Microsoft Excel

Microsoft Word

Education

High school diploma or equivalent

Some college preferred

Job description

Responsibilities

• Assist the managers with the daily operational responsibilities.
• Ensure staff is following proper opening and closing procedures in assigned areas.
• Help ensure that the operation is running properly and efficiently, while meeting and exceeding budgeted goals.
• Help supervise staff to make sure all cash-handling policies and procedures are being followed.
• Relieve staff in assigned areas for breaks and lunches at appropriate times throughout the day.
• Ensure staff is providing “World Class Service” to all customers.
• Work directly with customers and solve any issues that may arise.
• Ensure sanitary practices for food handling and general cleanliness are monitored and enforced.
• Assist with training and performance of assigned personnel.
• Support the manager with departmental goals and objectives relating to the business.
• The starting rate for this position is $17.00 per hour but may increase based on availability and experience.

Qualifications

• High school diploma or equivalent required with some college preferred.
• Supervisory experience in a fast paced, large volume atmosphere preferred.
• Must have flexible hours. Work schedule varies, but is mostly days with some evening events. Must be available weekends and holidays. Work schedules change according to business demands.
• General familiarity of Microsoft Excel and Word required.
• Food Service Sanitation Certificate a plus.
• All successful candidates for this position will be required to submit to a criminal background check.