Supervisor, Food & Nutrition

NYU Langone Health; New York (NY); On-site; USD 66,300 - 68,000; Full time

Job summary

NYU Langone Health is seeking a Supervisor, Food & Nutrition to manage and execute high-quality patient meal services in New York, NY. This role involves overseeing meal delivery systems, maintaining supply levels, and managing staff efficiently.

The ideal candidate will have a Bachelor’s Degree in a relevant field and at least two years of supervisory experience in the food service industry. Key responsibilities include training staff, ensuring compliance with health regulations, and collaborating with the Executive Chef to enhance food quality.

The salary for this position ranges from $66,300 to $68,000 annually, and the role requires strong communication skills and a commitment to patient satisfaction.

Qualifications

• 2 years of supervisory experience required in food service.
• Must be certified in ServSafe program within 6 months of hire.
• Must effectively communicate with all organizational levels.

Responsibilities

• Manage and execute patient food and nutrition services.
• Conduct employee training and orientation.
• Collaborate with Executive Chef on food quality.

Skills

Supervisory experience in hospitality/food service

Communication skills

Knowledge of diet modifications

Computer skills for departmental systems

Education

Bachelors Degree in Food Service Management, Dietetics, or related field

Tools

Epic

ICIS

CBORD

Job description

Position Summary

We have an exciting opportunity to join our team as a Supervisor, Food & Nutrition. In this role, the successful candidate is responsible for the management and execution of superior quality patient food and nutrition meal services. Oversees all aspects of patient meal delivery systems. Maintains inpatient par stock supplies to units. Manages and develops staff including supervisors, diet aides, tray assemblers and utility attendants. Acts as ambassador for food and nutrition services to patients, staff and the multidisciplinary team, and performs service recoveries for satisfactory outcomes.

Job Responsibilities

• Employs the principle of positive guest relations, maintaining a good rapport and cooperative working relationship with all guests including co‑workers and multi‑disciplinary team members. Develops and maintains effective communication channels with employees on all levels, with differing educational and cultural backgrounds.
• Performs other duties as assigned.
• Maintains personal development through continued education and attendance at one or more local seminar/conference per year, and networks through professional association(s). Attends all other trainings/classes as needed.
• Performs other related duties assigned as per departmental needs. Serves on hospital teams and committees as needed. Acts as preceptor to dietetic interns, health career students, etc.
• Participates in the development of goals for the department. Ensures implementation of goals with strong focus on patient satisfaction targets being met to agreed parameters and budgetary compliance.
• Ensures that all sanitation and infection control requirements are met. Assists in handling safety and maintenance problems of equipment.
• Plans and oversees orientation, training of employees, and developing measures to ensure staff competencies. Presents at least one yearly departmental in‑service to all employees within department.
• Participates in staff selection process and coaches current staff for continued development. Is responsible for recommending and carrying out employee matters such as promotions or disciplinary actions. Prepares employees work schedules and evaluations.
• Interacts with Executive Chef on all issues pertaining to food quality and nutritional adequacy. Collaborates with Clinical Nutrition Manager in assessment of patient menus. Participates in evaluation of new recipes and food products for quality, cost and patient acceptance.
• Ensures superior operation of all meal delivery systems inclusive of rounding on patient units and interacting with patients for continuous performance improvement. Regularly audits system to ensure quality and safety parameters are met. Ensures food temperatures and temperature recordings are maintained. Prepares and maintains statistical records for the patient services areas, such as test trays and tray accuracy results.
• Is responsible for the implementation and compliance of all hospital/departmental policies to meet The Joint Commission, Department of Health, and other regulatory agencies requirements. Is responsible for maintaining current policies and procedures pertinent to areas of responsibility.
• Responds to patients of all age groups in a friendly, prompt, and caring manner while maintaining confidentiality. Partners with team members to meet the needs of the patient. Acts as the liaison and facilitates problem-solving with all patient care units and necessary departmental subunits.

Minimum Qualifications

To qualify you must have a Bachelors Degree in Food Service Management, Dietetics, or a related field, and 2 years of supervisory experience in hospitality/food service industry, or an equivalent combination of education and experience.

Must be able to perform computer skills to use departmental information systems: Epic, ICIS, and CBORD. (Training will be provided in orientation period)

Must be knowledgeable of diet modifications to meet for compliance to specific diet order.

Follows proper safety, hygiene and sanitation practices in all areas of service (HACCP) and is certified in ServSafe program (within 6 months of hire).

Must be able to read, write and speak English. Must be able to follow verbal and written instructions.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Salary

The salary range for the role is $66,300.00 - $68,000.00 annually.

Equal Opportunity Employer

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.