Food & Nutrition Services Supervisor

MedStar Health’s Washington Hospital Center; Baltimore (MD); On-site; USD 27,552 - 49,593; Full time

Job summary

MedStar Health’s Washington Hospital Center is seeking a Supervisor to coordinate and oversee the Food & Nutrition department's daily activities, ensuring high quality food and service in line with policies and regulations.

The role includes staff scheduling, performance management, and leadership in patient dining operations, with accountability for meals, delivery, and service standards. Must hold Serv-Safe certification within 90 days.

Qualifications

• High School Diploma or GED required.
• 1-2 years of food service experience required.
• 1-2 years supervisory experience preferred.
• Serv-Safe certification within 90 days required.

Responsibilities

• Coordinate and supervise daily activities of the Food & Nutrition department.
• Lead meal preparation, assembly and patient/guest/associate delivery.
• Develop staff schedules and manage coverage for absenteeism/vacation.
• Ensure proper maintenance of logs and temperatures; uphold quality service.

Skills

Problem solving

Leadership

Communication

Computer skills

English proficiency

Education

High School Diploma or GED

Tools

POS systems

Hospital dining software

Job description

About the Job

General Summary of Position

The primary function of the Supervisor is to coordinate and supervise the daily activities of the Food & Nutrition department and to ensure that each service area (production/culinary retail utility and patient services) are providing quality food and service in accordance with established policies procedures standards and regulations.

Primary Duties and Responsibilities

• Assists in the development of department goals objectives policies and procedures. Ensures compliance with business unit policies and procedures and governmental and accreditation regulations.
• Assists in the development and recommendation of the department operating budget and manages resources according to approved budget.
• Assists in selecting training orienting and assigning department staff. Develops standards of performance evaluates performance and conducts performance management planning. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with subordinates to review programs provide feedback discuss new developments and exchange information.
• Provides daily operational leadership and oversight of the food & nutrition department. Activities may include: supervising meal preparation assembly and delivery to patients/guests/associates; generating employee schedules; adjusting schedules to cover absenteeism vacation etc.; providing recognition and corrective action for hourly associates to ensure optimal food & nutrition services are provided to our patients/guests/associates; ensuring proper maintenance of departmental daily logs/temperatures.
• Participates in rounds with patients and unit staff to ensure quality of food and nutrition services are maintained.
• Participates in meetings and on committees and represents the department and business unit in community outreach efforts.
• Participates in multidisciplinary quality and service improvement teams and maintains effective working relationships with other departments.
• Performs other duties as assigned.

Minimal Qualifications

Education

• High School Diploma or GED High school graduation or equivalent. required

Experience

• 1-2 years 2 years of food service experience required
• 1-2 years 1 year of supervisory experience preferred

Licenses and Certifications

• SAFE Serve Certification Serv-Safe certification within 90 Days required

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment. Business acumen and leadership skills. Strong verbal and written communication skills with ability to effectively interact with all levels of management internal departments and external agencies. Working knowledge of various computer software applications. Ability to: read write speak and comprehend English; follow and provide basic written and oral instructions; take initiative to solve common problems; perform basic math calculations; communicate effectively with associates guests patients and other hospital departments; maintain professionalism in all situations. Basic computer skills required and the ability to learn and demonstrate proficiency using departmental computer systems including: retail POS electronic food production systems hospital patient dining software. Knowledge of local health department state federal Joint Commission/CMS regulatory requirements.

This position has a hiring range of

USD $20.57 - USD $36.27 /Hr.